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Good Practice

The NAO actively works to identify and disseminate good practice through guidance, seminars, conferences and briefings, and through NAO Focus Magazine.

• Good practice by topic
• Good practice by sector
• Conferences and training
• Financial Audit Guidance
• Financial Management and Governance

Good practice by topic

Auditing government activities allows us to identify trends, and gives us an overview of what works well across government.

Examples of areas where we provide guidance include Efficiency and Regulatory Impact Assessments (RIA). A database of all our PFI/PPP Recommendations is also available.

• view full list of good practice topics
• Change Management: A Toolkit
  
• Effective Communication with the Public: A Toolkit
• Efficiency
  NAO Focus Magazine
• High Quality Public Services: A Toolkit
• Private Finance Practice Area, including PFI/PPP Recommendations database
• Regulatory Impact Assessments (RIA)
• Value for Money Public Services: A Toolkit
• Better Funding: Financial relationships with third sector organisations (A decision support tool for public bodies in England)
  [This is also available as a downloadable document (668Kb)]
• (679 KB) Improving School Performance: A Guide for School Governors  
  Additional hard copies of the guide for school governors are available free of charge. To order copies, call Peter Jones on 020 7798 7060 or email him via our enquiries desk, please mark your email for his attention, stating how many copies you would like.
• (137 KB) Improving fines collection through better information on defendants' ability to pay.

Good practice by sector

Guidance and information are currently available for the following sectors:

• Culture, Media and Sport Briefings
• Defence Value for Money (sister website)
• NHS Chief Executive Briefings / Health Focus
• Regional Development

Conferences and training

Periodically, the NAO hosts major conferences to promote our findings and bring service providers together to share good practice. Find out more on our Conferences and Training pages.
 

Financial Audit Guidance

We regularly update our Financial Audit Guidance page to help departments prepare their accounts.

Financial Management and Governance

We regularly update our Financial Management and Governance pages to provide information on the ways we can work with departments to help them improve their financial management and governance.