General Practice Extraction Service – Investigation

Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.

Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk

Open-book accounting and supply-chain assurance: case studies

The NAO has called for government to negotiate greater access to information about how much outsourced public services are actually costing suppliers and therefore how much profit they are making.

Contact: Barry Lester
Direct line: 020 7798 7937 Email: pressoffice@nao.gsi.gov.uk

Open-book accounting and supply-chain assurance

The NAO has called for government to negotiate greater access to information about how much outsourced public services are actually costing suppliers and therefore how much profit they are making.

Contact: Barry Lester
Direct line: 020 7798 7937 Email: pressoffice@nao.gsi.gov.uk

Funding for disadvantaged pupils

While the impact of the Pupil Premium will take time to become clear, it has the potential to bring about a significant improvement in outcomes. However, the Department for Education and schools have more to do.

Posted 30 June 2015 in: Press Release | Education and skills
Contact: Angharad Thomas
Direct line: 020 7798 7208 Email: pressoffice@nao.gsi.gov.uk

New member for NAO Leadership Team

Stephen Smith of KPMG will be joining the Leadership Team of the National Audit Office in the summer. Stephen has over 20 years experience as a Partner with KPMG where he has led a number of key initiatives for the firm nationally and internationally and often with a performance improvement or change agenda at their […] Read more

Posted 29 June 2015 in: Press Release | National Audit Office
Contact: Barry Lester
Direct line: 020 7798 7937 Email: pressoffice@nao.gsi.gov.uk

Equality, diversity, and inclusion in the civil service

The civil service must build on the progress it has made in managing equality, diversity and inclusion and place greater emphasis on departments’ valuing and maximizing the contribution of every member of their staff. This is more likely to deliver the business benefits than solely a focus on levels of representation of groups with ‘protected characteristics’.

Contact: Steve Luxford
Direct line: 020 7798 7861

Disposal of public land for new homes

A programme to sell enough government land by March 2015 to build a potential 100,000 homes did not collect information on the amount of money raised or how many homes have actually been built. In future land sales, responsibility for monitoring what happens to land after disposal should be made clear.

Contact: Steve Luxford
Direct line: 020 7798 7861

Outcome-based payment schemes: government’s use of payment by results

Payment by results (PbR) schemes are hard to get right, and are risky and costly for commissioners. Credible evidence for claimed benefits of PbR is now needed.

Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk

Public service markets: Putting things right when they go wrong

Over 10 million people who used public services (about 1 in 5) in the UK last year faced problems with the services. Detriment can and does occur. But users find the complaints and redress systems confusing.

Contact: Rupi Gohlar
Direct line: 020 7798 7066 Mobile: 07917 555388 Email: pressoffice@nao.gsi.gov.uk

Military flying training

The new military flying training is 6 years delayed and there is much to do if the MoD is to get the planned benefits from its contractor.

Posted 12 June 2015 in: Press Release | Defence and armed forces
Contact: Steve Luxford
Direct line: 020 7798 7861
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