Key Principles

• Lead From the Top
• Address Behaviour and Culture
• Engage Your Stakeholders
• Communicate, Communicate
• Design the Change Programme
• Manage the Change Process
• Further Guidance

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Engage Your Stakeholders

Principle: Engage with those whose support you need or whose behaviour you wish to influence

Understand and manage those that are against change: Guidance

• NAO Efficiency Toolkit topic Project Management
  The Toolkit provides practical guidance on assessing an organisation's current approach to achieving efficiency. It helps identify opportunities for improvements and develop actionable recommendations. Specifically: External Drivers & Contraints: http://www.nao.org.uk/efficiency/toolkit/modules/external/index.htm
   
• Change Management Info Toolkit, NHS Institute for Innovation and Improvement and University of Luton, 2002