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The National Audit Office audits central government accounts and reports to Parliament on the value for money achieved by government projects and programmes. Our work saves the taxpayer millions of pounds.

Features

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The Customer First Programme: Delivery of student finance

The service provided to students applying for finance in 2009 did not achieve value for money. There were major problems in the processing of applications and in communications with applicants.


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Reorganising central government

Between May 2005 and June 2009, there were over 90 reorganisations to central government but these cannot demonstrate value for money, given that most had vague objectives and that costs and benefits were not tracked.


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The cost of public service pensions

There has been much public discussion about the affordability of public service pensions. To inform that debate, the NAO has today published a report designed to bring greater transparency to, and understanding of, the cash costs involved.

 

 

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