Key Aspects

• Set Aims & Objectives
• High Level Questions
• Guidance
• Define Roles & Responsibilities
• Create Action Plan
• Communicate the Message
• Seek and Adapt to Feedback

Links

• NAO Report HC 940 05-06

Submit Feedback

Set clear communications aims and objectives

Consistency: does our communication fit in with what we and other public bodies are saying?

Guidance:

• NAO: Delivering Efficiently: Strengthening the links in public service delivery chains, HC 940 Session 2005-2006, paragraph 3.2:
  “Do local, regional and national levels communicate regularly using reliable information so that there is good coordination?”