Choose a letter:
Better Asset Management
Better public services through e-Government Better Regulation: Making Good Use of Regulatory Impact Assessments The British Library: Providing services beyond the Reading Rooms Building more affordable homes: Improving the delivery of affordable housing in areas of high demand
Case Studies of best practice in the management of office
space and the use of Shared Service Centres Central Office of Information The Chartered Institute for Personnel and Development Choosing the right FABRIC - A Framework for Performance Information The creation of Ofcom: wider lessons for public sector mergers of regulatory agencies Criminal Records Bureau: Delivering Safer Recruitment? Delivering effective services through contact centres Delivering Efficiently: Strengthening the links in public service delivery chains Delivering Public Services to a Diverse Society Delivery Chain Analysis for Bus Services in England DCSF guidance on programmes and projects Difficult Forms: How Government agencies interact with citizens Driving the Successful Delivery of Major Defence Projects Financial Audit and Corporate Governance
Flexible Managed Office Space decision tool Flexible Working in Central Government Getting It Right, Putting It Right Getting the best from public sector office accommodation Government Communication Network IDeA Knowledge The Improvement Network Improving IT Procurement: The impact of the Office of Government Commerce's initiatives on departments and suppliers in the delivery of major IT-enabled projects Improving Procurement: Progress by the Office of Government Commerce in improving departments' capability to procure cost-effectively Improving the Efficiency of Postal Services Procurement in the Public Sector Improving the Speed and Quality of Asylum Decisions Innovation in Public Services The Institute of Chartered Accountants Corporate Governance Management of Risk Workbook The Management of Sickness Absence in the National Probation Service The Management of Sickness Absence in the Prison Service Managing Attendance in the Department for Work and Pensions Managing Resources Managing Risks to Improve Public Services Managing the Defence Estate Modern Policy Making: Ensuring Policies Deliver Value for Money The office accommodation of the Department for Culture, Media and Sport and its sponsored bodies OGC guidance on programmes and projects OGC High Performing Property OGC Procurement website OGC Successful Delivery Toolkit OGC Successful Delivery Toolkit: Governance OGC Successful Delivery Toolkit - Performance Management Plan OGC Successful Delivery Toolkit: Property OGC templates for programme and project management
Overview Assessment Framework Questions People Management magazine The People Manager website Process Flow
Process Flow Template Procurement Efficiency and Value for Money Measurement "Procurement in the Culture, Media and Sport Sector" Progress in Improving Government Efficiency Progress in Making E-Services Accessible to All: Encouraging Use by Older People Projects in Controlled Environments (PRINCE) Public Service Agreements: Managing Data Quality - Compendium Report Second validation compendium report 2003-06 PSA data systems Smarter Food Procurement in the Public Sector Using leaflets to communicate with the public about services and entitlements Using the contract to maximise the likelihood of successful project outcomes
