The Freedom of Information Act does two main things:
The NAO Publication Scheme lists the range of information we proactively make available without the need for specific FOI requests. It also gives details of how the information can be obtained and any charges.
We recommend you start your information search by looking at the Publication Scheme pages.
Generally, information published on our website is available free of charge – although the user will have to meet any charges by their Internet Service Provider, personal printing costs etc.
Requests for multiple copies or for archived copies of documents which are no longer available on the website, may incur a charge for the cost of retrieval, photocopies, postage etc.
If you are likely to be charged, we will let you know the charge at the time of the request.
If you want information which is not available under the Publication Scheme you may write to the FOI Team and submit a request.
Your request will be acknowledged and information supplied within 20 working days where possible – subject to exemptions which may prevent some information being released.
In making a request you must
It would be also be helpful if you were to give a telephone number in case we need to discuss your request with you.
Tel: 020 7798 7264
or write to:
The National Audit Office Library
157-197 Buckingham Palace Road
We do not routinely charge for FOI requests, however there is no obligation for us to provide information if the estimated cost of doing so would exceed £450. This is the limit set in secondary legislation sponsored by the Ministry of Justice.
In cases where the cost limit would be exceeded, we will contact you to discuss whether you would prefer the scope of your request to be modified so it would cost less than the limit.
(When calculating whether the limit is exceeded, we will take account of the costs of determining whether the information is held, locating and retrieving the information, and extracting the information from other documents. We do not include the costs of assessing whether information is exempt under the Act. Staff costs are calculated at £25 per hour).
Unless otherwise stated:
The Director of Corporate Affairs is responsible for the scheme.
Day to day management of the scheme is the responsibility of Nora Miller, Freedom of Information Officer.
If your request for information is denied then you may follow a complaints procedure.
In the first instance complaints should be sent to the FOI Team at the NAO.
If you are not happy with any subsequent response you can write to the Information Commissioner who has responsibility for approving Publication Schemes, promoting compliance with the Act and powers of enforcement.
Contact details for the Information Commissioner are:
Tel: 01625 545 745
Fax: 01625 524 510
If you have any questions or comments about our Publication Scheme please send them to the FOI Team at the address listed above.