A selection of our publications providing help and advice on
this topic:
Five case study films from the conference on Changing
culture, strengthening delivery
April 2009
Changing Culture, Strengthening
Delivery was a one-day conference for senior managers,
directors and equivalent involved in implementing change and
strengthening performance and capability in central and local
government organisations. It was presented jointly by the
National Audit Office (NAO) and the National School of Government.
Three cross-government National Audit Office reports (Innovation in
Government; Capability Reviews; and Helping Government
Learn) were brought to life through a variety of case
studies from across the public sector.
Changing culture, strengthening delivery:
case study films
Good Practice briefing: Innovation Special
Focus
December 2006
Innovation is key to continuous improvement in
government services. This special Innovation edition of NAO Focus
highlights the findings from a report by the Comptroller and
Auditor General, Achieving innovation in
central government organisations, which was carried out by the
London School of Economics Public Policy Group.
Good Practice
Briefing: Innovation Special Focus (PDF - 908KB)