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Project and people management

Public bodies deliver services to citizens through two main forms of managerial activity: Functional management and programme and project management.

Functional Management is about maintaining normal operations to meet policy objectives. Most activity within public services falls within this definition

Project delivery is a core skill, not just for the public sector but also for its private sector partners. Getting it right means better public services, delivered more efficiently, effectively and economically.

About three quarters of our value for money reports examine programme or project management.

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Guidance on this topic

A selection of our publications providing help and advice on this topic:

NAO Guide: Initiating successful projects

December 2011

In this guide we highlight National Audit Office reports which illustrate the different approaches departments take to initiating projects. We show how they develop a realistic understanding of the risks, benefits and deliverability of projects. The reports can be found in the publications section of this website.

NAO Guide: Initiating successful projects

Large scientific facilities: Strengthening the preparation of project proposals 

November 2007

This handbook has been prepared by the National Audit Office (NAO), Department for Innovation, Universities and Skills (DIUS) and Research Councils UK (RCUK) to strengthen the effectiveness of project appraisal in particular. It focuses on those project appraisal areas where the National Audit Office findings suggested the greatest attention was needed.

Large scientific facilities: Strengthening the preparation of project proposals (PDF - 452KB)

Effective project control

2007

Everyone wants the project they are managing or working on to be successful, yet delays and cost overruns continue to be an unwelcome feature of many significant, high profile projects.  If you’re running a project, what can you do to ensure your project has a better chance of delivering on time and on budget?  Who is managing projects well and what are they doing differently?

Read full article: Effective project control

Flexible managed office space decision tool

2006

A decision tool to help public sector organisations determine how to achieve the right balance between flexible and core space. This tool was published, in June 2006, alongside our report, "Getting the best from public sector office accommodation":

Current thinking on managing attendance

December 2004

A certain level of employee absence is an unavoidable feature of working life, but this does not mean that all absences should be regarded as inevitable and accepted passively. It is possible to reduce the amount of absence caused by aspects of work and also to tackle it by proactively managing absence due to sickness. This report summarises the current thinking and related evidence on the efficacy of various approaches from academic and practitioner literature.

This report was published alongside our Value for Money report Managing Attendance in the Department for Work and Pensions (HC 18 2004-2005) in December 2004.

Current thinking on Managing Attendance (PDF - 368KB)