This stage looks at communication and relations between client and consultant staff; and skills transfer from consultants to client staff.
Consider the statements below and reflect on their relevance to the work under review. For each statement click a button to select the option which most accurately describes the situation in the organisation or project under review (if you have used the toolkit before, your answers may have been remembered).
| Statement A: Skill transfer is considered important and is planned for and encouraged, where appropriate. |
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| Statement B: The relationship between consultants and the internal staff on project teams is strong, featuring regular, open communication. |
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| Statement C: Project aims and targets are realistic and clearly defined. They are communicated to all individuals involved in the project and both the internal and consulting firm staff are equally committed to achieving these aims. |
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| Statement D: Both department staff and consulting firms are given suitable incentives to reward an investment in a high standard of work and effort on the project. |
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| Statement E: Consultants’ fees and expenses are routinely checked according to the department's policies |
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