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Aspects Highlighted by PAC
Careful Planning
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Reducing Complexity
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Value for Money Public Services: A Toolkit
Downloads & Links
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B
Better Regulation: Simplification
C
Cabinet Office: CIO - Reliable Project Delivery
Cabinet Office: Prime Minister's Strategy Unit
Cabinet Office: Prime Minister's Strategy Unit - Strategy Survival Guide
Cabinet Office: Trying it out - the Role of "Pilots" in Policy Making
COI: Contact Centre Guidance
CISA: Risk Management Tool.
E
Efficiency Toolkit: Delivery Partner Management
Efficiency Toolkit: Processes
Efficiency Toolkit: Procurement
Efficiency Toolkit: Project Management
Efficiency Toolkit: Risk Management
F
FREM: Government Financial Reporting Manual
H
HMT: 2002-03 Fraud Report: Anti-fraud advice and guidance
HMT: Cross Cutting Review: Guidance to Funders
HMT: Introduction to the Public Spending Framework
HMT: Managing the Risk of Fraud: A guide for managers
HMT: The Management of Risk: Concepts and Principles (known as the Orange Book)
HMT: National Asset Register
HMT: Policy Hub
HMT: Risk Management Assessment Framework
HMT Risk Portal
N
NAO: A Decision Support Tool for Public Bodies in England
NAO: Getting Value for Money from Procurement: How Auditors Can Help
NAO & HMT: Tackling External Fraud
NAO, HMT, Cabinet Office, Audit Commission & ONS: Choosing the right FABRIC - a framework for performance information
NAO, Institute of Employment Studies & Institute of Work Psychology: Current Thinking On Managing Attendance
NAO & LSE: Improving and reviewing government forms - a practical guide
NAO Guidance: Tackling External Fraud in Grant-Making
NAO: PFI and PPP Recommendations database
NAO Report: Achieving Innovation in Central Government Organisations (HC 1447 05-06)
NAO Report: ASPIRE – the re-competition of outsourced IT services (HC 938 05-06)
NAO Report: Assessing and Reporting Military Readiness (HC 72 05-06)
NAO Report: The Assets Recovery Agency (HC 235 06-07)
NAO Report: C&AG’s Standard Report on the Accounts of HM Customs and Excise 2004-05 (HC 447 05-06)
NAO Report: C&AG’s Standard Report on the Accounts of HM Revenue and Customs 2005-06 (HC 1159 05-06)
NAO Report: The Cancellation of the Benefits Payments Card project (HC 857 99-00)
NAO Report: Central Government’s Use of Consultancy (HC 128 06-07)
NAO Report: Child support agency: implementation of the child Support Reforms (HC 1174 06-07)
NAO Report: The Creation of Ofcom: Wider Lessons for Public Sector Mergers of Regulatory Agencies (HC 1175 05-06)
NAO Report: Dealing with the complexity of the Benefits System (HC 592 05-06)
NAO Report: The delays in administering the 2005 Single Payments Scheme in England (HC 1631 05-06)
NAO Report: Delivering digital tactical communications through the Bowman CIP programme (HC 1050 05-06)
NAO Report: Delivering effective services through contact centres (HC 941 05-06)
NAO Report: Delivering Public Services to a Diverse Society (HC 19 04-05)
NAO Report: Delivering successful IT-enabled business change (HC 33 06-07)
NAO Report: Delivering the Commercialisation of Public Sector Science (HC 580 01-02)
NAO Report: Delivery Chain Analysis for Bus Services in England (HC 677 05-06)
NAO Report: Difficult Forms - How government agencies interact with citizens (HC 1145 02-03)
NAO Report: Dr Foster Intelligence: A joint venture between the Information Centre and Dr Foster LLP (HC 151 06-07)
NAO Report: Driving the Successful Delivery of Major Defence Projects: Effective Project Control is a Key Factor in Successful Projects (HC 30 05-06)
NAO Report: Filing of Income Tax Self Assessment Returns (HC 74 05-06)
NAO Report: Flexible managed office space decision tool
NAO Report: Gaining and retaining a job: The Department for Work and Pensions’ support for disabled people (HC 455 05-06)
NAO Report: Getting the best from public sector office accommodation
NAO Report: Getting the best from public sector office accommodation: Case studies
NAO Report: Identity and Passport Service: Introduction of ePassports (
HC 151 06-07)
NAO Report: Improving Procurement in Further Education Colleges in England (HC 1632 05-06)
NAO Report: Improving Procurement: Progress by the Office of Government Commerce in improving departments capability to procure cost-effectively (HC 361 03-04)
NAO Report: Improving Public Services through Better Construction (HC 364 04-05)
NAO Report: Innovation in PFI financing: the Treasury Building Project (HC 328 01-02)
NAO Report: London Underground: Are the Public Private Partnerships likely to work successfully? (HC 644 03-04)
NAO Report: London Underground PPP: Were they good deals? (HC 645 03-04)
NAO Report: Lost in Translation? Responding to the Challenges of European Law (HC 26 05-06)
NAO Report: The management of staff sickness absence in the National Probation Service (HC 1042 05-06)
NAO Report: Managing Attendance in the Department for Work and Pensions (HC 18 04-05)
NAO Report: Managing Risks to Improve Public Services (HC 1078 03-04)
NAO Report: Managing Risks to Improve Public Services (HC 1078-ii 03-04)
NAO Report: Managing the relationship to secure a successful partnership in PFI projects (HC 375 01-02)
NAO Report: Ministry of Defence: Managing the Defence Estate (HC 25 05-06)
NAO Report: Ministry of Defence: Through Life Management (HC 698 02-03)
NAO Report: Modern Policy-Making (HC 289 01-02)
NAO Report: NAO Standard Report 2003-04 (HC 119 04-05)
NAO Report: The Paddington Health Campus Scheme (HC 1045 05-06)
NAO Report: PFI: The New Headquarters for the Home Office (HC 954 02-03)
NAO Report: Procurement in the Culture, Media and Sport Sector (HC 596 05-06)
NAO Report: Progress in Improving Government Efficiency (HC 802 05-06)
NAO Report: The Provision of Out-of-Hours Care in England (HC 1041 05-06)
NAO Report: Public Service Agreements: managing data quality – compendium report (HC 476 04-05)
NAO Report: Purchasing Professional Services (HC 400 00-01)
NAO Report: The Radiocommunications Agency’s joint venture with CMG (HC 21 00-01)
NAO Report: Reducing crime: the Home Office working with crime and disorder reduction partnerships (HC 16 05-06)
NAO Report: The Restructuring of British Energy (HC 943 05-06)
NAO Report: The right of access to open countryside (HC 1046 05-06)
NAO Report: A Safer Place for Patients: Learning to Improve Patient Safety (HC 456 05-06)
NAO Report: Sale of Gas Networks by National Grid (HC 804 05-06)
NAO Report: Securing strategic leadership for the learning and skills sector in England (HC 29 05-06)
NAO Report: Smarter Food Procurement in the Public Sector (HC 963 05-06)
NAO Report: Success in the regions (HC 940 05-06)
NAO Report: Sustainable Procurement in Central Government
NAO Report: Tackling congestion by making better use of England’s motorways and trunk roads (HC 15 04-05)
NAO Report: The Termination of the PFI Contract for the National Physical Laboratory (HC 1044 05-06)
NAO Report: The Wider Markets Initiative (HC 799 05-06)
NAO Research Paper: Current Thinking on Managing Attendance
O
OGC: Benchmarking
OGC: Better Asset Management
OGC: Buying Solutions
OGC: Effective Partnering
OGC: Gateway Review
OGC: Life Cycle Costing
OGC: Managing Successful Programmes
OGC: Management of Risk
OGC: PRINCE2
OGC: Procurement
OGC: Risk Management strategy
OGC: Successful Delivery Toolkit™
OGC: What value do consultants add?
P
PAC 1st Report 03-04: Tackling fraud against the Inland Revenue
PAC 2nd Report 01-02: Improving Construction Performance
PAC 10th Report 98-99: Ministry of Defence: Identifying and Selling Surplus Property
PAC 10th Report 02-03: Individual Learning Accounts
PAC 13th Report 02-03: Ministry of Defence: Progress in Reducing Stocks
PAC 14th Report 00-01: Ministry of Defence: Managing reductions in the number of vacant family quarters
PAC 15th Report 05-06: HM C&E: Standard Report 2003-04
PAC 16th Report 02-03: Improving public services through innovation: the Invest to Save budget
PAC 16th Report 03-04: Progress in improving the medical assessment of incapacity and disability benefits
PAC 16th Report 04-05: Department of Health: improving emergency care
PAC 18th Report 98-99: Ministry of Defence: Appropriation Accounts 1997-98
PAC 18th Report 02-03: Reaping the rewards of agricultural research
PAC 20th Report 99-00: NHS Executive: The management of medical equipment in NHS acute Trusts in England
PAC 20th Report 04-05: PFI: The STEPS deal
PAC 21st Report 01-02: Better value for money in the purchase of professional services
PAC 23rd Report 03-04: Government Communications Headquarters: new accommodation programme
PAC 24th Report 99-00: The passport delays of summer 1999
PAC 24th Report 04-05: Improving patient care by reducing the risk of hospital acquired infection: A progress report
PAC 26th Report 03-04: Difficult forms: how government departments interact with citizens
PAC 27th Report 01-02: The Medical Assessment of Incapacity and Disability Benefits
PAC 28th Report 02-03: Delivering better value for money from the Private Finance Initiative
PAC 31st Report 02-03: Tackling Benefit Fraud
PAC 32nd Report 97-98: The implementation of the National Probation Service Information Systems Strategy
PAC 33rd Report 98-99: Managing sickness absence in the Prison Service
PAC 33rd Report 02-03: Ensuring the effective discharge of older patients from NHS acute hospitals
PAC 36th Report 03-04: Tackling VAT fraud
PAC 42nd Report 99-00: The management and control of hospital acquired infection in acute NHS Trusts in England
PAC 41st Report 02-03: Modernising procurement in the Prison Service
PAC 41st Report 03-04: Improving Departments’ capability to procure cost-effectively
PAC 43rd Report 03-04: Ministry of Defence: Major Projects Report 2003
PAC 46th Report 97-98: The contract to develop and update the replacement National Insurance Recording System
PAC 46th Report 02-03: Ministry of Defence: Building an air manoeuvre capability: the introduction of the Apache helicopter
PAC 48th Report 05-06: HM C&E: Standard Report 2004-05
PAC 49th Report 03-04: The recovery of debt by the Inland Revenue
PAC 49th Report 05-06: Corporation Tax: companies managed by HM Revenue and Customs’ Area Offices
PAC 50th Report 97-98: The management of sickness absence in the Metropolitan Police
PAC 51st Report 03-04: Success in the regions
PAC 51st Report 05-06: A safer place for patients: learning to improve patient safety
PAC 55th Report 01-02: Fraud and error in Income Support
PAC 56th Report 05-06: Serving time: prisoner diet and exercise
PAC 62nd Report 97-98: The purchase of the Read Codes and the management of the NHS Centre for Coding and Classification
PAC 68th Report 01-02: Collection of fines and other financial penalties in the criminal justice system
Partnerships UK
Partnerships UK: Best Practice Guidance for the Commercialisation of Research in Public Sector Research Establishments
Partnerships UK: Guidance
Professional Skills for Government website
T
Treasury Minute on 13th-17th Reports of the PAC, 05-06
Links to external sites are provided for further information. Please note that the NAO is not responsible for the content of external sites referenced.
Toolkit last modified: 02/08/2007