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Departmental overviews 2011
Financial management reports
Listing of major outputs
PSA data systems validation 2010
Work in progress
Better Public Services through e-government
Publication date:
04 April 2002
HC:
704 I-III 2001-2002
ISBN:
0102914656
Executive summary
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(PDF - 164KB)
Full report
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(PDF - 1917KB)
Press notice (HTML)
Case Studies
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(PDF - 916KB)
Academic Article
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(PDF - 365KB)
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