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Departmental overviews 2011
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Listing of major outputs
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Managing Risks to Improve Public Services
Publication date:
22 October 2004
HC:
1078 2003-2004
ISBN:
0102930368
Executive summary
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(PDF - 290KB)
Full report
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(PDF - 2370KB)
Press notice (HTML)
Case studies:
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(PDF - 1162KB)
Managing risks to Improve Public Services Conference - February 2005
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