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Delivering Public Services to a Diverse Society

Report cover showing large crowd of people

  • Publication date: 10 December 2004
  • HC: 19-I Session 2004-2005
  • ISBN: 0102931585
  • Executive summary (opens in new window) (PDF - 251KB)
  • Full report (opens in new window) (PDF - 1415KB)
  • Press notice (HTML)
  • Survey results  - opens in new window  (PDF - 210KB)
  • Case Studies  - opens in new window  (PDF - 522KB)
  • International Reviews  - opens in new window  (PDF - 775KB)

 

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