Where to find help with debt

 

Information to accompany the NAO Report: Helping over-indebted consumers

 

Helping over-indebted consumers: full report

 

The National Audit Office does not provide financial advice. Our audit included work with National Debtline, the Consumer Credit Counselling Service (CCCS), and Citizens Advice who might be able to help if you are worried about debt. We have included links to these organisations below.

 

The list below is not intended to be comprehensive, and all the advice services we have spoken to have been facing increased demand for their services over the past year or so, so please be warned that there might be a delay before you can get an appointment or speak to someone on the phone.

Free consumers advice is available from:

 

• National Debtline
• CCCS
• Citizens Advice
  
  

National Debtline

 

Website: http://www.nationaldebtline.co.uk/

Telephone: 0808 808 4000

Opening Hours: 9.00 am to 9.00 pm Monday to Friday,  9.30am to 1.00 pm on Saturday

Email: email through the  ‘contact us’ pages at http://www.nationaldebtline.co.uk/england_wales/contact_us.php

 

The Consumer Credit Counselling Service

 

Website: http://www.cccs.co.uk/

Telephone:  0800 138 1111

Opening hours: 8am to 8pm Monday to Friday

 

Citizens Advice

 

Website: http://www.citizensadvice.org.uk/

 

Back to Helping over-indebted consumers: full report