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Tax and duties

Short guide to the NAO's work on HM Revenue & Customs

This short guide is one of 17 we have produced covering our work on each major government department. It summarises our work on HM Revenue & Customs during the last Parliament.

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These guides are designed to provide Members of Parliament, and particularly select committees, with a quick and accessible overview of our recent work and how we can help with the scrutiny of government. They cover the following areas and include case examples from NAO reports:

  • The department's responsibilities and how it spends its money
  • Financial management
  • Use of information
  • Service delivery