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Cross government and public administration

Performance Frameworks and Board Reporting II

Being able to measure performance is a key step to managing performance. Most organisations in the public and private sectors use formal performance frameworks as a means to secure coherent performance management and report progress to their boards.

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This paper summarises the results from an NAO review of performance frameworks and board reporting in twelve government departments and twelve Arm’s Length Bodies. NAO teams applied a maturity model to assess the quality of information that went to boards in late 2010. The review involved scrutiny of key documents, and interviews with and a survey of board members. The purpose of the review was to establish the strengths and weaknesses of current arrangements to baseline practices and promote future improvement.

May 2011