UK National Audit Office publications

Work in Progress: Helping Government Learn

The National Audit Office is to carry out a value for money study examining organisational learning in government departments and agencies.

The need to improve the culture, systems and processes for learning in government was recently identified by the Cabinet Office, in its progress report of the Capability Reviews programme.

The NAO study will examine:

The role of the ‘centre’ of Government in fostering a culture of learning across and within Government departments and agencies
How departments and agencies learn and how that learning is transmitted across departmental boundaries
How tacit knowledge can be best shared to prevent past mistakes and improve performance and productivity
What leading organisations from other sectors do to capture and disseminate learning and what Government can learn from this
Experience from Governments overseas

Publication Schedule

We intend to publish our report in winter 2008/09.

Members of the NAO Team

Henry Broughton
020 7798 7050

Email above personnel through our enquiries desk, marking your email for their attention

Media contacts: Mark Anderson
Press Office
T: 020 7798 7558
Email Mark Anderson through our enquiries desk; please mark your email for his attention

National Audit Office, 151 Buckingham Palace Road, Victoria, London SW1W 9SS
Switchboard: +44 (0)20 7798 7000 / General enquiries: +44 (0)20 7798 7264 / Press enquiries: +44 (0)20 7798 7400
To comment on the site, please use our Feedback form