Regulation, consumers and competition

Delivering public services through markets: principles for achieving value for money

The National Audit Office outlines ten principles that the government needs to consider if it is to achieve value for money when using markets to deliver public services.

Downloads

This paper is intended as a guide for policymakers and officials with responsibility for introducing and overseeing the greater use of choice and competition in public service delivery, both in central government and in local authorities.

June 2012

Office of Fair Trading: regulating consumer credit (Dec 2012)
Overview of Ofgem 2011-12 (Nov 2012)
Submission of evidence: Controls on regulation (Sep 2012)
NAO briefing: Regulating charities: a landscape review (Jul 2012)