Tax and duties

Short guide to the NAO’s work on HM Revenue & Customs

This short guide is one of 17 we have produced covering our work on each major government department. It summarises our work on HM Revenue & Customs during the last Parliament.

Whitehall and Westminster signposts

Downloads

Full report (pdf - 697KB)

These guides are designed to provide Members of Parliament, and particularly select committees, with a quick and accessible overview of our recent work and how we can help with the scrutiny of government. They cover the following areas and include case examples from NAO reports:

The department’s responsibilities and how it spends its money
Financial management
Use of information
Service delivery

HM Revenue & Customs: Customer service performance (Dec 2012)
Tax avoidance: tackling marketed avoidance schemes (Nov 2012)