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General Practice Extraction Service – Investigation

Mistakes in the original procurement and contract management of an IT system, designed to extract data from GP practices, contributed to losses of public funds, through asset write-offs and settlements with suppliers.

Sector(s): ,

Performance Improvement area(s):

Published:
2 Jul 2015

People looking at statistics

Open-book accounting and supply-chain assurance: case studies

The NAO has called for government to negotiate greater access to information about how much outsourced public services are actually costing suppliers and therefore how much profit they are making.

Sector(s):

Published:
1 Jul 2015

People looking at statistics

Open-book accounting and supply-chain assurance

The NAO has called for government to negotiate greater access to information about how much outsourced public services are actually costing suppliers and therefore how much profit they are making.

Sector(s):

Published:
1 Jul 2015

Pupil with teacher leaning over his shoulder

Funding for disadvantaged pupils

While the impact of the Pupil Premium will take time to become clear, it has the potential to bring about a significant improvement in outcomes. However, the Department for Education and schools have more to do.

Sector(s):

Published:
30 Jun 2015

Blurred image of office workers walking

Equality, diversity, and inclusion in the civil service

The civil service must build on the progress it has made in managing equality, diversity and inclusion and place greater emphasis on departments’ valuing and maximizing the contribution of every member of their staff. This is more likely to deliver the business benefits than solely a focus on levels of representation of groups with ‘protected characteristics’.

Sector(s):

Published:
25 Jun 2015

NAO

NAO Diversity Annual Report 2014-15

This report summarises our progress over the third year of the 2012-2015 strategy. As part of our commitment to the Public Sector Equality Duty we also publish equality data in our separate ‘Equality Information’ report.

Sector(s):

Published:
24 Jun 2015

Digger in action

Disposal of public land for new homes

A programme to sell enough government land by March 2015 to build a potential 100,000 homes did not collect information on the amount of money raised or how many homes have actually been built. In future land sales, responsibility for monitoring what happens to land after disposal should be made clear.

Sector(s): ,

Performance Improvement area(s):

Published:
24 Jun 2015

Whitehall road sign

Outcome-based payment schemes: government’s use of payment by results

Payment by results (PbR) schemes are hard to get right, and are risky and costly for commissioners. Credible evidence for claimed benefits of PbR is now needed.

Sector(s):

Performance Improvement area(s):

Published:
19 Jun 2015

Woman on a mobile phone

Public service markets: Putting things right when they go wrong

Over 10 million people who used public services (about 1 in 5) in the UK last year faced problems with the services. Detriment can and does occur. But users find the complaints and redress systems confusing.

Sector(s):

Published:
17 Jun 2015

NAO logo

NAO Annual Report and Accounts 2014-15

The Annual Report highlights that, during 2014-15, we certified 442 accounts, published 65 major reports and supported 60 hearings of the Committee of Public Accounts. We have helped create £5.5 billion in savings across the public sector over the past five years, including £1.15 billion in 2014. Since 2010-11, we have reduced our net resource spend by 23%, after allowing for inflation.

Sector(s):

Published:
16 Jun 2015

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