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	<title>National Audit Office &#187; Search Results  &#187;  </title>
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		<title>Department for Education: The Academies Programme</title>
		<link>http://www.nao.org.uk/press-releases/department-for-education-the-academies-programme-2/</link>
		<comments>http://www.nao.org.uk/press-releases/department-for-education-the-academies-programme-2/#comments</comments>
		<pubDate>Fri, 10 Sep 2010 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22057</guid>
		<description><![CDATA[Many academies are performing impressively in delivering the Academies Programme's intended improvements. Most academies are achieving greater rates of improvement in academic attainment than their predecessor schools.]]></description>
				<content:encoded><![CDATA[</p>
<p>The National Audit Office has reported that many academies are performing impressively in delivering the Academies Programme&#8217;s intended improvements. Most are achieving greater rates of improvement in academic attainment than their predecessor schools.</p>
<p>New legislation and government plans mean that the Programme is likely to expand significantly in the coming years, giving successful schools greater freedoms as well as tackling underperformance. The NAO warns in today&#8217;s report that academies&#8217; performance to date cannot be assumed to be an accurate predictor of how the model will perform when generalized over many more schools, given that the future number is likely to include schools with a much wider range of attainment, and operating in very different community settings.</p>
<p>Overall, academies have increased the rate of improvement in GCSE results when compared with trends in their predecessor schools. And although still below the national average, the proportion of pupils achieving five or more A*-C GCSEs is improving at a faster rate than in maintained schools with similar intakes. However, a small number of academies have made little progress, particularly when English and mathematics are taken into account.</p>
<p>The proportion of academy pupils from socially disadvantaged backgrounds has reduced, although it remains over twice the national average, and academies now have higher absolute numbers of these pupils on average than when they first opened. The performance of academy pupils from more challenging circumstances (those who are registered as eligible for free school meals, have English as an additional language or have special educational needs) has improved over time. However, the attainment gap between these pupils and others has grown wider in academies than in maintained schools with similar intakes, since less disadvantaged pupils appear to benefit more immediately from improved standards at the academy.</p>
<p>The rate at which new academies have been opening has increased rapidly in recent years, creating challenges around timely staff restructuring and appointment of senior teams. If not dealt with effectively, these challenges can impact significantly on teaching and learning, financial health and longer-term sustainability. Some academies have found it difficult to achieve financial balance without additional funding. The Department has identified that just over a quarter of academies may require additional financial or managerial support to secure their longer-term financial health, and a significant number have not received the financial contributions originally pledged by their sponsors.</p>
<p>The expansion of the Programme increases the scale of risks to value for money &#8211; particularly in the areas of financial sustainability, governance and management capacity. With greater numbers of academies opening in recent years, the Department&#8217;s capacity to administer and monitor the Programme has been stretched, particularly as funding is administered on an individual basis. Responsibility for administering and monitoring open academies has now transferred to the Young People&#8217;s Learning Agency, and plans for faster expansion of the Programme will also put pressure on the Agency&#8217;s resources.</p>
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		<title>Cafcass’s response to increased demand for its services</title>
		<link>http://www.nao.org.uk/press-releases/cafcasss-response-to-increased-demand-for-its-services-2/</link>
		<comments>http://www.nao.org.uk/press-releases/cafcasss-response-to-increased-demand-for-its-services-2/#comments</comments>
		<pubDate>Wed, 28 Jul 2010 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22071</guid>
		<description><![CDATA[Although Cafcass could not have predicted the sustained increase  in care cases from November 2008, it could have responded more  quickly and cost effectively to the large and sustained increase in  care cases from local authorities.]]></description>
				<content:encoded><![CDATA[</p>
<p class="MsoNormal">The Children and Family Court Advisory and  Support Service (Cafcass) could have responded more quickly and  cost effectively to the large and sustained increase in care cases  from local authorities following the Baby Peter tragedy, had it  fully resolved known organisational challenges, according to a  report today by the National Audit Office. But Cafcass&rsquo;s management  could not have predicted the sustained increase in care cases from  November 2008. In April 2009 they realised that the flow of care  cases was not slowing and that they had to act.</p>
<p class="MsoNormal">Cafcass had to deal with an extra 200 new care  cases each month from November 2008 &ndash; around 40 per cent more.  Simultaneously, the courts needed advice on hundreds more children  involved in family breakdowns. Consequently, the allocation of  dedicated family court advisers to children&rsquo;s cases slowed, and  delays in providing advice to the courts increased. Between  November 2008 and July 2009, the number of children involved in  care and other public law proceedings without a dedicated family  court adviser grew from around 250 to 1,250. Delays in allocating  family court advisers can cause stress to children and  families.</p>
<p class="MsoNormal">Cafcass was not well placed to respond  efficiently and effectively because it had only partly resolved  known organisational challenges around management information, IT  systems and staff engagement by the time demand started to  increase.</p>
<p class="MsoNormal">Cafcass increased its capacity and, between  August 2009 and June 2010, reduced the proportion of children  without a family court adviser, from 10 per cent to 2 per cent in  care cases and from 34 per cent to 5 per cent in family breakdown  cases. The Department allowed Cafcass to bring forward &pound;4.6 million  from the 2009-10 and 2010-11 budgets and gave Cafcass an extra &pound;4.8  million. The cost increases do not represent a failure of value for  money.</p>
<p>Cafcass continues to face enormous challenges in meeting the  needs of vulnerable children and has responded with a major rethink  of how it manages their cases. It is now implementing a &pound;10 million  transformation programme that should allow it to improve how it  deals with future fluctuations in demand. In order to be  successful, these changes will require greater organisational  cohesiveness and improvements in staff morale.</p>
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		<title>Supporting people with autism through adulthood</title>
		<link>http://www.nao.org.uk/press-releases/supporting-people-with-autism-through-adulthood-2/</link>
		<comments>http://www.nao.org.uk/press-releases/supporting-people-with-autism-through-adulthood-2/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22413</guid>
		<description><![CDATA[The National Audit Office has reported today that Government departments and local health and social care organisations do not have enough information on numbers of adults with autism. They also lack a full understanding and awareness of the condition, limiting their ability to plan and deliver services effectively. Autism, which includes Asperger syndrome, is a [&#8230;] <a href="http://www.nao.org.uk/press-releases/supporting-people-with-autism-through-adulthood-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>The National Audit Office has reported today that Government departments and local health and social care organisations do not have enough information on numbers of adults with autism. They also lack a full understanding and awareness of the condition, limiting their ability to plan and deliver services effectively.</p>
<p>Autism, which includes Asperger syndrome, is a lifelong condition which affects the way in which people interact with the world around them. It is estimated that there are around 400,000 adults with autism in England, many of whom may require specialised support. Yet the NAO found that most NHS organisations and local authorities do not know how many people with autism there are in the areas they serve, and three quarters of local authorities do not have a specific commissioning strategy for adults with autism.</p>
<p>GPs and social care staff have low awareness of autism and how to diagnose it, with 80 per cent of GPs surveyed reporting that they need additional guidance and training in order to identify and treat patients with autism more effectively.</p>
<p>Around 200,000 adults with autism do not have a learning disability. This group often fails to secure appropriate support, as health and social care services are traditionally configured for people with a learning disability, a physical illness or disability, or a mental health problem (which autism is not). Three quarters of local authorities said adults with autism who do not meet eligibility criteria experience or report difficulties accessing the services they require. Almost two thirds felt that current services for adults with autism are limited. Providing specialised support could improve outcomes for this group of people and their carers, and potentially enhance value for money, as the costs of establishing such support could be outweighed over time by overall savings.</p>
<p>There are few specialised employment support services for people with autism. A lack of understanding of autism is a significant barrier to gaining employment and more training is needed for those delivering employment support and those administering benefits.</p>
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		<title>Financial Management in the Department for Children, Schools and Families</title>
		<link>http://www.nao.org.uk/press-releases/financial-management-in-the-department-for-children-schools-and-families-2/</link>
		<comments>http://www.nao.org.uk/press-releases/financial-management-in-the-department-for-children-schools-and-families-2/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22439</guid>
		<description><![CDATA[The Department for Children, Schools and Families has made progress in improving its financial management, with strong commitment at senior management and board level, according to a National Audit Office report today.  The Department’s ability to reach a high standard of financial management depends partly on successful working with local authorities, other partner organisations, and [&#8230;] <a href="http://www.nao.org.uk/press-releases/financial-management-in-the-department-for-children-schools-and-families-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>The Department for Children, Schools and Families has made progress in improving its financial management, with strong commitment at senior management and board level, according to a National Audit Office report today.  The Department’s ability to reach a high standard of financial management depends partly on successful working with local authorities, other partner organisations, and the schools themselves. It does, however, face specific challenges, including the need for better strategic management of its large capital programme, and to encourage better financial management in schools.</p>
<p>The Department has built up a large capital underspend, which increased from £1.9 billion at 31 March 2008 to around £2.4 billion at the end of March 2009.  Its capital expenditure programme will need to be carefully managed given the history of underspending and the challenge of bringing forward £924 million of expenditure from 2010–11 to 2009–10 as part of the Government’s fiscal stimulus.</p>
<p>At March 2008, schools in England had a net cumulative surplus of £1.9 billion.  Only 1 in 5 local authorities reduced their total net school surplus in 2007–08.  Local authorities are accountable for school spending and the Department should encourage them to redistribute  excessive uncommitted surpluses in line with local needs.</p>
<p>The Department was, in 2007, one of three departments which had not implemented in-year accruals accounting systems, which would help to improve the accuracy of financial forecasting and reporting.  It has introduced a system to identify monthly accruals which is fully in place for the start of the financial year 2009-10.  The planned introduction of a shared services arrangement for finance with procurement and personnel support should also help improve financial management and lead to efficiencies, though implementation has been delayed because of slippage in another Shared Service implementation programme.</p>
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		<title>Department for Children, Schools and Families &#8211; Mathematics performance in primary schools: Getting the best results</title>
		<link>http://www.nao.org.uk/press-releases/department-for-children-schools-and-families-mathematics-performance-in-primary-schools-getting-the-best-results-2/</link>
		<comments>http://www.nao.org.uk/press-releases/department-for-children-schools-and-families-mathematics-performance-in-primary-schools-getting-the-best-results-2/#comments</comments>
		<pubDate>Wed, 19 Nov 2008 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22543</guid>
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		<title>Caring for Vulnerable Babies: The Reorganisation of neonatal services in England</title>
		<link>http://www.nao.org.uk/press-releases/caring-for-vulnerable-babies-the-reorganisation-of-neonatal-services-in-england-2/</link>
		<comments>http://www.nao.org.uk/press-releases/caring-for-vulnerable-babies-the-reorganisation-of-neonatal-services-in-england-2/#comments</comments>
		<pubDate>Wed, 19 Dec 2007 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22713</guid>
		<description><![CDATA[The reorganisation of neonatal services in England has helped improve care for premature and low birth weight babies with fewer babies travelling long distances for suitable treatment. But, according to the National Audit Office, further improvements to the service are being limited by shortages in nursing staff, a lack of cots in the right place [&#8230;] <a href="http://www.nao.org.uk/press-releases/caring-for-vulnerable-babies-the-reorganisation-of-neonatal-services-in-england-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>The reorganisation of neonatal services in England has helped  improve care for premature and low birth weight babies with fewer  babies travelling long distances for suitable treatment. But,  according to the National Audit Office, further improvements to the  service are being limited by shortages in nursing staff, a lack of  cots in the right place at the right level of care and a lack of  widespread specialist 24 hour transport.</p>
<p>Every year around 10 per cent, or 60,000, newborn babies require  some form of specialized neonatal care. And these numbers are  increasing, up 5 per cent between 2005 and 2006, due to an increase  in the proportion of women with high risk factors such as high or  low maternal age, obesity, ethnic origin, deprivation and assisted  conception such as IVF. In 2006-07, some &pound;420 million was spent on  running the 180 neonatal units in England, which are organized into  23 managed clinical networks.</p>
<p>Today&rsquo;s report identified a number of improvements since the  Department announced the reorganization of neonatal services into  networks in 2003. There has been a reduction in long distance  transfers of mothers and babies, with only 3.4 per cent of babies  across England admitted to units outside of their network. Overall,  17 networks are meeting the target to treat babies within their  network and the consistency, communication and co-ordination of  care within and between the networks has improved. The number of  cots has also increased from 3,243 to 3,521. Neonatal units have  made strides in considering the needs of parents and involving them  in their babies care. Parents are mostly very happy with the  specialist care and expertise their babies receive.</p>
<p>In 2005, England&rsquo;s neonatal mortality rate was 3.5 deaths per  1,000 live births, similar to other developed countries. But the  report found that this figure masks wide variations across the  country. The South West Midlands had the highest mortality rate of  4.8 deaths per 1,000 live births, compared to Surrey and Sussex  with 1.8 deaths per live 1,000 births. More work is required to  determine the contribution that different socio-economic, ethnic,  demographic, cultural and service factors are making to these  variations in mortality rates.</p>
<p>The report also highlighted shortages in the numbers of neonatal  nurses. On average, each unit had nearly three nursing vacancies  for nurses qualified in neonatal care. Only half of units met the  British Association of Perinatal Medicine (BAPM) professionally  developed standard for high dependency care of one nurse to two  babies, and only 24 per cent met the standard for intensive care of  one nurse to one baby. The vast majority of level three (intensive  care) units, which require a 1:1 ratio of nurses to babies for the  whole unit, did not meet the standards for intensive care.</p>
<p>Cots for the right level of care are not always available,  resulting in units having to close and babies being cared for in  the wrong places on occasions. On average, each unit had to close  to new admissions once a week, the most common reasons being a lack  of cots or skilled nursing staff. Nearly a third of units had to  care for a baby who should have been transferred to a higher level  of care and just over half looked after an improving baby who was  ready to be transferred but could not because a receiving cot was  not available. In 2006-07, nearly a third of neonatal units  operated above the BAPM recommended occupancy rate of 70 per cent  and three units operated above 100 per cent. High occupancy rates  could have consequences for patient safety, for example due to  increased risk of infection or inadequate levels of care.</p>
<p>Neonatal transport is an essential element of networked neonatal  care, with all bar one providing some form of specialist transport  during day time working hours, but only half of networks providing  specialist transport services 24 hours a day seven days a week. Few  transport services have separate staffing arrangements from the  clinical inpatient services meaning that staff have to leave the  unit to accompany a baby on a transfer. Three quarters of units  experienced delays in moving babies and 44 per cent believed that  care was compromised as a result.</p>
<p>The report concludes that the cost of neonatal services as a  whole are not fully understood and there is a mismatch between  costs and charges. Also charges per day for an intensive care cot  varied from &pound;173 to &pound;2,384. The reorganization of care into  neonatal networks has improved the co-ordination and consistency of  services pointing to increased effectiveness, however there is  still capacity and staffing problems and a lack of clear data on  outcomes. In addition, the variable financial management  information makes it difficult to judge the economy and efficiency  of the service.</p>
<p>The NAO recommends that NHS and Foundation Trusts need to  improve their financial management information. Commissioners, in  conjunction with networks and Strategic Health Authorities, should  commission all neonatal care services together and in particular  examine the relative cost-effectiveness of the different transport  options currently in place. In addition, NHS and Foundation Trusts  should develop a targeted action plan to address neonatal staffing  shortages.</p>
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		<title>Partnering for success: Preparing to deliver the 14-19 education reforms in England</title>
		<link>http://www.nao.org.uk/press-releases/partnering-for-success-preparing-to-deliver-the-14-19-education-reforms-in-england-2/</link>
		<comments>http://www.nao.org.uk/press-releases/partnering-for-success-preparing-to-deliver-the-14-19-education-reforms-in-england-2/#comments</comments>
		<pubDate>Thu, 13 Dec 2007 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22717</guid>
		<description><![CDATA[The government&#8217;s reform programme to improve attainment and participation in education and training for 14 to 19 year olds has wide support at local level, including for the new Diplomas, which seek to blend general education with applied learning. The National Audit Office has today reported that the reform programme has met its key milestones [&#8230;] <a href="http://www.nao.org.uk/press-releases/partnering-for-success-preparing-to-deliver-the-14-19-education-reforms-in-england-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>The government&rsquo;s reform programme to improve attainment and  participation in education and training for 14 to 19 year olds has  wide support at local level, including for the new Diplomas, which  seek to blend general education with applied learning. The National  Audit Office has today reported that the reform programme has met  its key milestones so far, but there are substantial risks which  the Department for Children, Schools and Families is managing.</p>
<p>Central to the reforms are local 14-19 partnerships, made up of  key organisations including schools, colleges, independent training  providers and employers. These partnerships are working with local  authorities and the Learning and Skills Council, who have a  responsibility to to make sure that every young person in their  area has access to the full curriculum they are entitled to &ndash;  including the Diplomas &#8211; by 2013.</p>
<p>Effective local collaboration through the partnerships is  fundamental to the successful implementation of the reforms.  Institutions need to work together to provide the full range of  Diplomas because most institutions will not be able to provide  every Diploma in full. This joint working has to be built on trust  between institutions who may not have worked together before.  Partnerships which have a history of collaboration have benefited  from their earlier experience.</p>
<p>The NAO found wide variations in the preparedness of the local  partnerships at this early stage in the reform programme. Those  which are less well prepared will need to make full use of support  from the Department and other organisations to make sure that every  young person has access to the full range of courses by 2013.</p>
<p>The local 14-19 partnerships need to establish a complete  picture of where staff resources, skills and facilities are within  their areas, to make the most of them and meet the needs of pupils.  The logistics also need careful management so that young people can  gain practical access to the whole curriculum &ndash; with effective  transport between the different points of learning and avoidance of  timetable clashes. Most importantly, the partnerships must give  young people good, clear information about what is on offer so they  can make the right decisions about their future.</p>
<p>Involving employers is a crucial element of the reforms, and the  introduction of the Diplomas is likely to put significant demands  on employers. Over two-thirds of partnerships reported problems  with engaging sufficient numbers of employers to meet current work  experience requirements, and many expressed concerns that it will  be difficult to engage the number and range of employers that will  be required.</p>
<p>Local partnerships, individual institutions and training  providers need to be confident that the reforms as a whole will be  delivered effectively. It is therefore paramount that the  Department gives clear funding arrangements and consistent guidance  to partnerships.</p>
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		<title>The Academies Programme</title>
		<link>http://www.nao.org.uk/press-releases/the-academies-programme-2/</link>
		<comments>http://www.nao.org.uk/press-releases/the-academies-programme-2/#comments</comments>
		<pubDate>Fri, 23 Feb 2007 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22867</guid>
		<description><![CDATA[Most academies have made good progress in improving GCSE results, and the programme is on track to deliver good value for money. Performance is rising faster than in other types of schools although results in English and maths are low. Academies have cost more to build than other schools, but most academy buildings are high [&#8230;] <a href="http://www.nao.org.uk/press-releases/the-academies-programme-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>Most academies have made good progress in improving GCSE  results, and the programme is on track to deliver good value for  money. Performance is rising faster than in other types of schools  although results in English and maths are low. Academies have cost  more to build than other schools, but most academy buildings are  high quality.</p>
<p>These are some of the main findings in today&rsquo;s NAO report to  Parliament, which concludes that if the trends in raising  attainment continue, the Academies programme will meet its  objective of raising attainment in deprived areas.</p>
<p>The full impact of the first academies will not be known for  several years because all pupils who have taken GCSEs in academies  have spent time in other secondary schools. Evidence so far  indicates that performance is improving compared with the  predecessor schools. Most academies&rsquo; results remain well below the  national average, but good progress is being made towards that  target. Academies are raising the achievements of pupils from  deprived backgrounds. Taking account of pupils&rsquo; personal  circumstances and prior attainment, academies are performing  substantially better than other schools. Overall performance in  English and maths is low, but the position improved with the 2006  GCSE results. Academies are also improving pupil attendance faster  than other schools.</p>
<p>Most academies are not achieving good results at advanced level.  This reflects in part a lack of priority given to sixth forms in  academies&rsquo; early years, the small size of most academy sixth forms  and predecessor schools&rsquo; historically low attainment. The report  concludes that while there can be a good case for having a sixth  form, the grounds need to be solid and address the potential risk  of lowering the standards of post-16 education in the area.</p>
<p>One of the Academies programme&rsquo;s three objectives is to drive up  standards by raising achievement across the local area, but there  has so far been little collaboration between academies and  neighbouring schools. The Department expects new academies&rsquo; first  priorities to be improving education and standards, but as  academies become better established themselves they need to step up  collaboration so that their benefits are more widely spread in the  communities in which they are located.</p>
<p>Two thirds (17 out of 26) of the first academy buildings have  suffered cost overruns averaging &pound;3&nbsp;million (the other nine  were within their original budgets), and academies have cost an  average of &pound;24 million (&pound;27 million for those that are entire new  buildings) which makes them more expensive than other secondary  schools. It is difficult to make direct comparisons with other new  schools owing to differences in location, school size, site  constraints and age range of pupils. Most academy buildings have  been better designed and built, compared with a group of other new  schools.</p>
<p>Today&rsquo;s report also states that the Department and HM Treasury  need to agree on an appropriate way to enable academies to raise  community usage above the 10 per cent threshold allowed under the  regulations governing eligibility for VAT relief.</p>
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		<title>Sure Start Children&#8217;s Centres</title>
		<link>http://www.nao.org.uk/press-releases/sure-start-childrens-centres-2/</link>
		<comments>http://www.nao.org.uk/press-releases/sure-start-childrens-centres-2/#comments</comments>
		<pubDate>Tue, 19 Dec 2006 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22899</guid>
		<description><![CDATA[Sure Start Children&#8217;s Centres are valued by most of the families who use them, according to the National Audit Office. The families reached by children&#8217;s centres are some of the most disadvantaged, though the early signs are that more still needs to be done to reach and support some of the most excluded groups. The [&#8230;] <a href="http://www.nao.org.uk/press-releases/sure-start-childrens-centres-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>Sure Start Children&rsquo;s Centres are valued by most of the families  who use them, according to the National Audit Office. The families  reached by children&rsquo;s centres are some of the most disadvantaged,  though the early signs are that more still needs to be done to  reach and support some of the most excluded groups. The costs of  centres, and of activities in centres, vary widely, and local  authorities and centres that the NAO visited needed to understand  their costs better and assess whether they were using their funds  cost-effectively.</p>
<p>Those were the main conclusions from today&rsquo;s report to  Parliament which finds that good progress is being made in creating  children&rsquo;s centres which bring together a range of services for  pre-school children and families. The full effectiveness of the  centres will be measurable only in the long term but so far a  thousand centres have been built in deprived areas and the  programme is exceeding its target to reach 650,000 children by the  end of March 2006.</p>
<p>The NAO interviewed 191 centre and local authority managers and  visited 30 established centres as well as meeting parents. Centres  were raising the quality of services and making them more relevant  to the needs of lone parents, teenage parents and ethnic minorities  in communities with large minority populations. However less than a  third of centres were proactively identifying and taking services  out to families with high levels of need in their area, including  lone and teenage parents, disabled children&rsquo;s parents and parents  from some ethnic minorities in areas with small minority  populations. These groups are typically the hardest to reach and  are least likely to visit a children&rsquo;s centre to use the services  provided there.</p>
<p>Reflecting the relatively recent establishment of children&rsquo;s  centres, they and local authorities had as yet collected only  limited data to assess cost-effectiveness. Over half (56 per cent)  of the local authorities consulted were not monitoring the  performance of centres and a similar number (52 per cent) were  doing no work to identify the cost or cost-effectiveness of  services. Local authorities and the centres themselves need to  direct resources where they would be most effective. The NAO found  that there was no close relationship between spending by centres  and the number of children and families using key services.</p>
<p>To provide an integrated service, organisations that have  previously operated independently must share information and  resources. This is a significant challenge and will require local  authorities and a range of agencies, particularly Primary Care  Trusts and Jobcentre Plus, to work more closely together to deliver  children&#8217;s centre services.</p>
<p>The report makes recommendations to improve the delivery of  services within the centres. These include projects to reach  identified disadvantaged groups; training staff in financial  expertise and new ways of working; centres and local authorities  establishing the cost of activities; enhancing relationships with  partner agencies; and better local monitoring to secure value for  money.</p>
<p>The NAO report also contains details of a model used by one  local authority to allocate resources, and gives examples of good  practice in reaching families with the highest needs, forming  effective partnerships and monitoring performance.</p>
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		<title>Child Support Agency – implementation of the child support reforms</title>
		<link>http://www.nao.org.uk/press-releases/child-support-agency-implementation-of-the-child-support-reforms-2/</link>
		<comments>http://www.nao.org.uk/press-releases/child-support-agency-implementation-of-the-child-support-reforms-2/#comments</comments>
		<pubDate>Fri, 30 Jun 2006 09:30:00 +0000</pubDate>
		<dc:creator>National Audit Office</dc:creator>
				<category><![CDATA[Press Release]]></category>

		<guid isPermaLink="false">http://www.nao.org.uk/?p=22990</guid>
		<description><![CDATA[The Child Support Reforms introduced in 2003 were a final but, in the event, unsuccessful attempt to deliver the policy behind the creation of the Child Support Agency in 1993. With hindsight the Child Support Agency was never structured in a way that would enable the policy to be delivered cost-effectively. While the Reforms have [&#8230;] <a href="http://www.nao.org.uk/press-releases/child-support-agency-implementation-of-the-child-support-reforms-2/">Read more</a>]]></description>
				<content:encoded><![CDATA[<p>The Child Support Reforms introduced in 2003 were a final but,  in the event, unsuccessful attempt to deliver the policy behind the  creation of the Child Support Agency in 1993. With hindsight the  Child Support Agency was never structured in a way that would  enable the policy to be delivered cost-effectively. While the  Reforms have benefited a number of the poorest parents and  children, overall, they have not secured good value for money and  have failed to deliver much-needed improvements in customer service  and administrative efficiency, a report by the National Audit  Office has found.&nbsp;</p>
<p>Reflecting the inherent difficulties in delivering the original  policy, the Secretary of State for Work and Pensions has  commissioned a fundamental redesign of the child support system by  Sir David Henshaw, which is expected to recommend options for  longer-term policy and delivery arrangements.</p>
<p>So far, the Reforms have cost &pound;539 million for a scheme that has  performed no better than its predecessor, although there are recent  signs of improvement. A Child Support Agency operational  improvement plan, involving new investment of up to &pound;120 million,  has been launched to clear the backlog of cases, deal with  operational problems and to enforce payment from parents who do not  meet their responsibilities.</p>
<p>The Department for Work and Pensions and the Agency have learned  lessons from the difficulties they encountered and are taking  action to prevent similar problems in future. The Agency is  building a team of high calibre professionals to help deliver  quality IT systems in future, adopting a more cautious and  realistic approach to planning, building a stronger working  relationship with its IT contractor, EDS, introducing improved  governance arrangements and recognising the need to simplify their  processes in developing IT projects.</p>
<p>Where it works well the Agency manages to secure regular  contributions from non-resident parents and transfer this to the  parent with care or the Secretary of State, where the parent with  care is in receipt of benefits. By the end of 2006, the Agency  estimates that it will have collected over &pound;5 billion in  maintenance payments since it was formed in 1993 and currently  administers 1.5 million live cases. However, the inability to  implement the Reforms effectively has had a significant impact on  the quality of service provided by the Agency. Three years after  their introduction, 61 per cent of the Agency&rsquo;s caseload is still  dealt with under the old rules and there is currently no date for  the conversion of the 923,000 old rules cases. Although many  parents with care on income support have benefited from the  reforms, some parents with care on Income Support may be losing up  &pound;520 a year in Child Maintenance Premium payable under the new  scheme.</p>
<p>By March 2006, one in four applications received since March  2003 were still waiting to be cleared and there is a backlog of  around 267,000 new scheme cases and a further 66,000 old scheme  cases. On average new scheme cases are taking 34 weeks to clear.  Including the costs of implementing the Reforms, it cost the Agency  70 pence to collect each &pound;1 in 2004-2005. Largely this reflects a  policy design, which requires substantial administrative input to  collect and transfer relatively small amounts of maintenance.  During 2005-2006, however, 81 per cent of the last decisions made  in the new scheme cases checked by the Agency were found to be  correct, up from 75 per cent the year before.</p>
<p>There have been well-publicised problems with the design,  delivery and operation by EDS of the new IT system that have  contributed significantly to the Agency&rsquo;s difficulties. Nine months  after the system went live an independent review found that its  stability and performance needed significant improvement. A  substantial amount of work has been undertaken since to resolve  defects but many technical problems still exist and some 600 manual  workarounds are needed.</p>
<p>At present there is an estimated &pound;3.5 billion of outstanding  maintenance to be collected, although 60 per cent of this is  considered to be uncollectible. Almost one in three non-resident  parents do not pay any maintenance where the Agency has assessed  money is due. The Agency has not made full use of the range of  enforcement powers it has available to recover debt, but is  starting to do more to get these payments. In 2005-06 it secured  almost 10,000 liability orders from the courts to support their  enforcement efforts. There are also currently 19,000 cases with  enforcement teams for action, out of a total of 127,000 cases where  the non&ndash;resident parent has paid nothing despite requests from the  Agency.</p>
<p>It is now clear that the reform programme was over-ambitious and  introducing such a complex IT system was at the upper end of what  was achievable. To develop a new IT system at the same time as  making fundamental changes to the Agency&rsquo;s business structure added  to the risks of the project, particularly given that the Agency was  already underachieving and overstretched when the reforms were  announced in 1999.</p>
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