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Financial services: regulation, redress and advice overview 2014

This guide is designed to provide a quick and accessible overview of the financial services regulation, redress and advice bodies, using our published work. It covers:
• The responsibilities 5 financial services regulation, redress and advice bodies and how they spend their money
• Interaction and cooperation between the 5 bodies
• Our recent findings and future challenges for the 5 bodies
• Case studies on the impact of payment protection insurance mis-selling on the Financial Ombudsman Service and the financial crisis on the Financial Services Compensation Scheme

Sector(s):

Published:
27 Feb 2015

Whitehall road sign

The role of prescribed persons

The wider government needs to do more to understand the experience of whistleblowers and to act where whistleblowers suffer detriment.

Sector(s):

Published:
27 Feb 2015

Reforming defence acquisition

MOD has made good progress stabilising the equipment programme but needs to set out how a bespoke trading entity will transform Defence Equipment and Support (DE&S) into the leading defence acquisition organisation by 2017.

Sector(s):

Published:
26 Feb 2015

Whitehall and Westminster signposts

Departmental Overview: The performance of the Department for Culture, Media & Sport 2013-14

This Departmental Overview is one of 17 we have produced covering our work on each major government department. It summarises our work on the Department for Culture, Media & Sport 2013-14.

Sector(s): ,

Performance Improvement area(s):

Published:
16 Feb 2015

Business meeting

Inspection: A comparative study

The NAO acknowledges the vital role played by inspectorates but identifies inconsistency in the extent to which they are independent of government and in their reporting arrangements, which can limit their impact.

Sector(s):

Published:
13 Feb 2015

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Sustainability reporting in central government: An update

This briefing, prepared for the Environmental Audit Committee, provides an update on the quality of sustainability reporting by central government departments. It includes a review of current and planned requirements.

Sector(s): ,

Published:
12 Feb 2015

Building sign of HM Revenue & Customs

Increasing the effectiveness of tax collection: a stocktake of progress since 2010

HMRC has made good progress towards maximising revenue and making cost savings but also needs to do much more to improve its customer service.

Sector(s):

Published:
6 Feb 2015

Carer with Adult

Care services for people with learning disabilities and challenging behaviour

The Government did not meet its goal of transferring by 1 June 2014 all people with learning disabilities and challenging behaviour, for whom it was appropriate, from mental hospitals into the community.

Sector(s):

Published:
4 Feb 2015

Cover image of report showing adverts and brochures

Building Public Trust Awards – Examples of good practice in annual reports

The Building Public Trust Awards recognise trust and transparency in corporate reporting. This is the 12th year in which PwC has presented these annual awards.

Performance Improvement area(s):

Published:
29 Jan 2015

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2013-14 Accounts of the Office for Legal Complaints

The C&AG has qualified his opinion on the 2013-14 Accounts of the Office for Legal Complaints. This is in part owing to expenses paid to its Chief Executive, the former Accounting Officer of the body, which were not retrospectively approved by the Ministry of Justice.

Performance Improvement area(s):

Published:
29 Jan 2015

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