Collaborative Relationships
How to measure and develop collaborative relationships
Project Leadership
Project Environment
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Project Leadership
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Behaviours
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Motivation
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Culture
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Project Mission & Strategy
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Project Processes
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Skills & Resources
- Link between corporate and project governance
- Leaders strength of belief in collaborative working
- Leaders role model climate of challenge, bo-blame and
trust
Every case study ranked leadership as the most important factor
in developing collaborative relationships. The research has showed
that leaders can act, or fail to act, in areas that make an
enormous difference to the success of the relationship and hence
project performance.
That a leader must have a firm belief in collaboration, as a way
of doing better business and of making increased profit for their
organisations in the long term, was expressed by all interviewed.
Some leaders were ahead of their time in that their personal
passion for this type of relationship, no matter the project,
exceeded that of others in their organisation.
Others were more driven by a recognition that it was the only
way to make the project they were leading profitable or feasible
even (Clair and Terra Nova are good examples).
All respondents pointed to the need for leaders to role model
behaviour if other staff on the project were to take working in new
more collaborative ways seriously.
For example, if leaders talk about a no-blame, high challenge
culture, they must behave accordingly, because people need
encouragement to change behaviours in the face of well-established,
adversarial ways of working. What was also important was the level
of support from corporate levels above the project which was
strongly linked to achieving full alignment on project and
corporate goals.
It was sometimes seen as easier to get the level of support
required from smaller organisations in the Alliance than larger
organisations.
- Britannia - Strong leadership emphasis on
results and behaviours combined
- Terra Nova - Leaders set climate e.g. by
removing checks and balances – even though the project was fixed
price.
- Clair - Leaders championed new behaviours at
performance reviews.
- Coryton - Leaders championed issue sharing
workshops.
- Andrew - Removed leaders who persistently
exhibited out of step behaviour.
The “Gold Standard” enabler of maintaining a strong link between
corporate and project governance was reinforced and our research
suggests that, if anything the critical role of leadership needs to
be further reinforced in the “Gold Standard”.