Launch of Successful Commissioning Guide - Video
Transcripts
Launch event 1: Why you should read this guidance
Speakers in Part 1 of the launch event include:
- Ed Humpherson, Assistant Auditor General, National
Audit Office
- Bob Ricketts, Director of System Management and New Enterprise,
Department of Health
- Tricia Kilsby, National Lead - Culture and Third/Private
Sectors, Audit Commission
- Helen Hughes, National Advisor, Voluntary and Community Sector,
the Improvement and Development Agency for local
government
- Stuart Etherington, Chief Executive, National Council
for Voluntary Organisations
- Katy Wing, Director – Improving Local Services,
National Association for Voluntary and Community
Action
What the speakers say about
the NAO’s guide:
"What do we hope this guide
achieves? Three things: Better outcomes for commissioners and the
citizens they represent; stronger financial relationships between
third sector organisations and commissioners, and most importantly;
practical help, practical tips, for all of those involved in the
commissioning maze."
Ed
Humpherson, Assistant Auditor General, National Audit
Office
"I
strongly commend the guide to all PCTs as a way of helping them
become World Class Commissioners, not just of hospital services,
but from the third sector."
Bob
Ricketts, Director of System Management and New Enterprise,
Department of Health
"This
guide has strong practical examples that people can use in their
own work and apply to their own commissioning practice. That’s one
of the things that both the National Audit Office and the Audit
Commission are very, very keen on doing whenever they produce
things of this kind. As you work through the guide you can see that
there are lots and lots of these real-life examples."
Tricia
Kilsby, National Lead - Culture and Third/Private Sectors,
Audit Commission
"This guide is going be
invaluable to voluntary organisations, to mutuals, to co-ops to the
wider third sector. It will be invaluable because it can be used by
them to understand how those who are commissioning services will be
thinking about added value; about the engagement of citizens; about
ways in which they can work with the third sector."
Stuart
Etherington, Chief Executive, National Council for
Voluntary Organisations
"This guide will be an
invaluable tool in helping local voluntary and community
organisations to challenge poor commissioning practice where it
does exist. But it will also be extremely useful in helping the
local voluntary and community sector to work constructively with
local commissioners and develop a shared understanding of
commissioning processes."
Katy Wing,
Director – Improving Local Services, National Association
for Voluntary and Community Action
"In the current financial
climate it is more important than ever that the public and third
sectors work together to try and find new solutions and new models
of working to ensure that public services are both efficient, and
really do meet the users’ needs. And I do think that this guide is
really going to help with that."
Helen
Hughes, National Adviser, Third Sector and Communities,
Improvement and Development Agency
Supporters of the guide (abridged
version)
A transcript of
the full 'Supporters of the guide' video (PDF - 57kb) is
also available.
Launch event 2: Discussion
The full transcripts of the Panel
Discussion are available, split to match the video
content:
Biographies of the
panellists are also available.