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National Savings: Public-Private Partnership with Siemens Business Services

Sir John Bourn, head of the National Audit Office, reported to Parliament today on the £635 million contract awarded to Siemens Business Services (SBS) to process transactions and provide a service to National Savings’ 30 million customers. The partnership forms a vital part of a programme of modernisation and transformation which aims to provide better … Read more

The Risk of Fraud in Property Management

Sir John Bourn, head of the National Audit Office, reported to Parliament today on the risk of fraud in property management in the Ministry of Defence. Property management on the Defence Estate consists of maintenance work and minor new construction work up to a value of about £300,000 for each individual job, including VAT and … Read more

Access to Properties Grant-Aided by English Heritage

Sir John Bourn, head of the National Audit Office, told Parliament today that the great majority of property owners who receive English Heritage grants are complying with requirements to allow public access. However, the access position remains unclear for a significant number of properties, and in a minority of cases practical obstacles were encountered when … Read more

Parole

Sir John Bourn, head of the National Audit Office, reported to Parliament today on the administration of parole in England and Wales. Ensuring that prisoners’ applications for parole are considered in a timely manner requires close co-operation between organisations including the Prison Service, the Parole Board, the Probation Service and the police. Delays can result … Read more

Financial Management of the European Union

Sir John Bourn, the Head of the National Audit Office, today reported to Parliament on the need to strengthen the financial management of European funds and tackle fraud and irregularity, and on the far-reaching programme of reform that the European Commission is seeking to implement over the next two years. Sir John’s report highlights the … Read more

Hip replacements: getting it right first time

Sir John Bourn, head of the National Audit Office, reported to Parliament today that many NHS trusts and orthopaedic consultants apply good practice in the way that they handle total hip replacements. However, there are significant variations in performance, and there is need for good practice to be spread more widely for the benefit of … Read more

Compensating Victims of Violent Crime

Sir John Bourn, head of the National Audit Office, today reported that the Criminal Injuries Compensation Authority’s productivity and processes compared well when benchmarked against three private sector insurance companies. The examination highlighted opportunities for the Authority to make improvements, and the report sets out 23 recommendations aimed at enhancing the quality of service provided … Read more