Civil Service Live is the government’s annual, cross-department learning event, attracting thousands of civil servants to regional events to learn, network and share best practice – with the ultimate goal of providing better public service.
The conference offers engaging, interactive and thought provoking sessions, led by dynamic, expert and inspirational speakers. Senior leaders from the Civil Service, Parliament, the public and private sector will be talking about their experiences, sharing their knowledge, and taking questions.
The NAO is holding two sessions:
11 July 12:55-13:40 Accountability and what it means to you
What is the meaning of “accountability to Parliament for taxpayers’ money” in today’s government, where public money is spent, and public services delivered, in a hugely diverse set of ways, and less than ever is done directly by central government departments? What is the role of Accounting Officers in safeguarding taxpayers money and is it effective? The NAO published its challenging report in 2016, and this led to new requirements on AOs and government that came into force in April. This session, led by NAO Audit Manager Antonia Gracie, will give you insight into the above questions and challenge you to think what accountability means to your own work.
12 July 09:50-10:35 Managing business operations: improving services for users
Alec Steel, Head of the National Audit Office’s Operations Management Practice, will share learning from working with over 40 government organisations on managing and improving operations. It will include what government needs to get right to address common problems and how to use the insights to inform sustainable improvement as part of organisation change or business as usual. It is ideal whether you are leading or managing at any level in government – and for all types of roles from policy to operational delivery; HR to digital.