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Ensuring Government delivers: an international and 900 year viewpoint

• Posted on December 21, 2016 by Antonia Gracie

  Helping Mozambique address its huge post-war challenges … the launch of a new book on the NAO’s 900 year history … a framework to help the UK government oversee the £734 billion of taxpayers’ money spent each year. The common thread is improved Parliamentary oversight and accountability. This aim is at the heart of the NAO’s role and therefore of the new book by former Assistant Auditor General, David Dewar; it was the subject of my presentation at the Houses of Parliament to a Mozambican delegation; and it has been a key theme of my work in our cross-government team this year. more… Ensuring Government delivers: an international and 900 year viewpoint

  Tagged: Accountability, Amyas Morse, Audit, Cross-government, Good practice principles, Impacts, International, Performance management, Process management, Public finances

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Care leavers: engaging for solutions

• Posted on December 16, 2016 by Mathew Power

  Care leavers happy with their accommodation, aware of their entitlements, feeling they have access to education or employment and that they’re listened to and helped to achieve their aims and aspirations. This is not just a vision of success, it’s the finding of Ofsted’s review of Trafford’s services. However, Trafford is one of only three local authorities out of 103 inspected and judged to be ‘outstanding’. Why? Often the answer can be found by consulting care leavers themselves. more… Care leavers: engaging for solutions

  Tagged: Accountability, Children, Cross-government, Customer service, Local government, Performance management, Social care, Young people

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Our defence estate – right size, right condition, right price?

• Posted on December 12, 2016 by Jeremy Lonsdale

  The UK’s biggest ever aircraft carrier, the nuclear deterrent… behind the large and expensive defence programmes that we hear about are people. People who need suitable work environments and a home – and that means buildings. The built estate is a vital part of our defence capability. Yet the Ministry of Defence (MOD) faces a shortfall of at least £8.5 billion of funding over the next 30 years just to bring its buildings up to a good standard of condition. And that doesn’t include the homes for service families, many of which have been a cause of growing dissatisfaction. With housing crucial to morale and staff retention, there’s considerable interest in ensuring our service personnel are satisfied with their homes. So what is the current state of the MoD’s buildings and what are the lessons for other organisations managing large property estates? more… Our defence estate – right size, right condition, right price?

  Tagged: Business operations, Employee engagement, Estate management, Financial sustainability, Good practice principles, Housing, Infrastructure, Property, Skills

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Award winners’ secrets

• Posted on December 6, 2016 by Amyas Morse

  
  I was delighted once again to be a judge for the Civil Service Awards. The awards aim to showcase best practice across the civil service, including inspirational leaders, excellent use of evidence, effective transformation, great skills development, committed customer focus, straightforward communication, and clear, practical and collaborative approaches to driving growth. In this blog-post I want to highlight some of winners and their successes. more… Award winners’ secrets

  Tagged: Amyas Morse, Business operations, Cross-government, Customer service, Digital transformation, Good practice principles, Growth, Leadership, Performance management, Skills

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