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Engaging, sharing, innovative Award winners

• Posted on January 5, 2018 by Amyas Morse

   
  The 2017 Civil Service Awards highlighted some of the tremendous work being done to deliver public services not only more efficiently and cost effectively, but in ways that meet people’s needs better, engage users more, and stimulate ongoing improvements. In reviewing the 2017 nominations, I was particularly taken by the range of innovative approaches and excellent use of engagement and feedback loops. more… Engaging, sharing, innovative Award winners

  Tagged: Amyas Morse, Behaviour change, Business operations, Collaboration, Cross-government, Customer service, Digital transformation, Information management, Innovation, Process management, Project management, Public sector reform

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EU exit: tough decisions and prioritisation needed

• Posted on November 30, 2017 by Amyas Morse

  “In light of the UK’s plans to leave the EU, the government should now prioritise the interests of the nation above those of Whitehall departments” said Sir Amyas Morse, Comptroller and Auditor General, speaking at the 23 November central government conference for members of the Chartered Institute of Public Finance and Accountancy (CIPFA). Public Finance Magazine subsequently published an article by Sir Amyas, Deal with Brexit first, and has kindly allowed us to re-publish it here. more… EU exit: tough decisions and prioritisation needed

  Tagged: Amyas Morse, Brexit, Cross-government, Major projects, Project management, Public finances, Public sector reform

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A flexible, engaged approach to efficient public services

• Posted on March 6, 2017 by Amyas Morse

  I was privileged to speak to The Strand Group at King’s College London in early February on some of the elements needed for government to successfully implement major change programmes in complex, interconnected systems. The examples on which I focused were local, adult social care and NHS services in light of devolution, fiscal restraint and Brexit. After my talk, I was asked many interesting questions, some of which I would like to explore in more detail in this post. [See here for the video and transcript.] more… A flexible, engaged approach to efficient public services

  Tagged: Amyas Morse, Brexit, Customer service, Devolution, Financial sustainability, Local government, Performance management, Public finances, Public sector reform

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Award winners’ secrets

• Posted on December 6, 2016 by Amyas Morse

  
  I was delighted once again to be a judge for the Civil Service Awards. The awards aim to showcase best practice across the civil service, including inspirational leaders, excellent use of evidence, effective transformation, great skills development, committed customer focus, straightforward communication, and clear, practical and collaborative approaches to driving growth. In this blog-post I want to highlight some of winners and their successes. more… Award winners’ secrets

  Tagged: Amyas Morse, Business operations, Cross-government, Customer service, Digital transformation, Good practice principles, Growth, Leadership, Performance management, Skills

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The next 150 years

• Posted on June 30, 2016 by Amyas Morse

  I am honoured to be the Comptroller and Auditor General (C&AG) in post on the 150^th anniversary of the role. Indeed, I was also here in 2014 for the 700^th anniversary of the first (documented) Auditor of the Exchequer. Since then, our country has fought a Civil War over the role of Parliament, including its powers to raise revenue and authorise expenditure, although Parliamentary control and scrutiny of public spending has mostly been weak through the centuries. Somewhat more recently, the country has voted for a historic decision to leave the European Union, which will usher in major changes for government, needing careful planning, implementation and evaluation. more… The next 150 years

  Tagged: Accountability, Amyas Morse, Brexit, C&AG 150th anniversary, European Union, Impacts

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Driving public service improvement

• Posted on December 14, 2015 by Amyas Morse

  In my discussions with the organisations we audit, and in their formal feedback to us, they tell us how much they value the knowledge and insight the NAO can share from our work across government. They want to see the good practice, hear the lessons, and discover opportunities to learn from others and reduce duplication. As Head of the NAO, I’m delighted to respond to this request by launching this ‘NAO blog’ and the associated new ‘Topics’ pages on our website. They are among a number of ways we are investing in doing more to share with and help public bodies.

  more… Driving public service improvement

  Tagged: Amyas Morse, Contract management, Cost reduction, Financial sustainability, Impacts, Managing debt

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