NAO blog

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• About the NAO blog

  Our experts share their views about issues and common challenges facing government, what public sector leaders should look out for and how organisations have addressed issues. Our posts draw together threads from across our reports, share secrets spilled in events and reveal our experts’ expectations for the future.

  We encourage comments that support the exchange of ideas for improvement, but ask that those posting are respectful of others.

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• Categories

  • Financial management
  • International issues
  • Local service delivery
  • Operational and programme delivery
  • Transforming public services

• Tags

• Cross-government (44)
• Good practice principles (39)
• Performance management (34)
• Risk management (27)
• Customer service (24)
• Local government (24)
• Business operations (22)
• Accountability (22)
• Public finances (21)
• Contract management (20)
• > View all tags

• Recent posts

  • Right data, right place, right time
  • Major programmes – what are we learning?
  • Cloud services: asking the right questions
  • Getting contracts right and responding if they go wrong
  • Local government in 2019: a pivotal year

• Archives

• July 2019 (2)
• June 2019 (1)
• May 2019 (1)
• February 2019 (1)
• October 2018 (1)
• August 2018 (1)
• > View all archive posts