NAO blog

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• About the NAO blog

  Our experts share their views about issues and common challenges facing government, what public sector leaders should look out for and how organisations have addressed issues. Our posts draw together threads from across our reports, share secrets spilled in events and reveal our experts’ expectations for the future.

  We encourage comments that support the exchange of ideas for improvement, but ask that those posting are respectful of others.

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• Categories

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• Tags

• Cross-government (45)
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• Customer service (24)
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• Recent posts

  • Better data means better services – so how can government get there?
  • Improving services is a team game
  • Auditing government’s pandemic response
  • What should we ask ourselves to break the cycle of poor programme performance?
  • Tackling the challenges facing public sector spending

• Archives

• April 2021 (4)
• February 2021 (1)
• December 2020 (1)
• September 2020 (1)
• August 2020 (1)
• July 2020 (2)
• > View all archive posts