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All posts by Max Tse

Successful transformation: voices of experience

Posted on June 29, 2018 by Max Tse

Evolution or revolution? Inventing new services or transforming old systems and processes? Transformation programmes are complex, ever-changing and face numerous barriers; so what does it take to be one of the minority of transformation projects that succeed? How can organisations’ Boards improve the chance of success? And what does transformation have to do with wagon trains? more… Successful transformation: voices of experience

Tagged: Audit Committees and Boards, Behaviour change, Cross-government, Customer service, Digital transformation, Employee engagement, Good practice principles, Impacts, Information management, Major projects, Public sector reform, Risk management, Skills

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Our experts share their views about issues and common challenges facing government, what public sector leaders should look out for and how organisations have addressed issues. Our posts draw together threads from across our reports, share secrets spilled in events and reveal our experts’ expectations for the future.

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