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All posts by Richard Baynham

Confronting fraud and error head-on

Posted on March 3, 2016 by Richard Baynham

The taxpayer is losing billions of pounds every year to fraud and error. Increasingly complex ways of delivering public services add to the challenges. Technology brings both risks and opportunities for better data sharing and analysis, and new ways of engaging with the public. The problems are widespread, as our newly-published Fraud Landscape review demonstrates. There are, though, many lessons to be learnt from the experiences of HM Revenue & Customs (HMRC) and Department for Work and Pensions (DWP) in addressing fraud and error. more… Confronting fraud and error head-on

Tagged: Business operations, Contract management, Cost reduction, Cross-government, Fraud and error, Good practice principles, Performance management

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Our experts share their views about issues and common challenges facing government, what public sector leaders should look out for and how organisations have addressed issues. Our posts draw together threads from across our reports, share secrets spilled in events and reveal our experts’ expectations for the future.

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