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The economic regulation of the water sector

Since privatisation, Ofwat and Defra have overseen major improvements in water quality and service quality. Customers have seen a marked rise in bills but not the benefits of companies’ unexpected financial gains.

Published:
14 Oct 2015
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Review of the UK’s Competition Landscape

“The UK competition arrangements are highly regarded around the world. There is, however, evidence that industry regulators have not generated the level of competition cases necessary to develop the body of case law and experience that is the hallmark of a modern competition regime, and that potential benefits for consumers are not being fully realised.”

Published:
22 Mar 2010
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Performance measurement by regulators

This good practice guide aids improvement in performance measurement and reporting by regulators and other organisations seeking to deliver outcomes through third parties. It has been developed in collaboration with regulators and includes the NAO’s experience from working with them and examples of regulators’ good practice. It’s complemented by ‘Performance measurement: Good practice criteria and maturity model’.

Published:
4 Nov 2016