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Report cover showing farmland

The delays in administering the 2005 Single Payment Scheme in England

“In paring back the work required to get the single payment scheme ready on time, the Agency underestimated the effort involved in processing claims, but also left itself without the management information it needed to take control of the situation. As a result, many farmers faced unacceptable delays before getting their money and the Agency made mistakes in paying out the correct amount. Unpicking what has gone wrong will take some time.

“Foremost among the Agency’s priorities now must be to determine if the administrative and computer systems for mapping land and processing claims are really up to the job. Until that happens, there is little prospect the problems will be remedied in time to deal with the 2006 claims.”

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Published:
18 Oct 2006
Report cover showing interior of the Royal Armouries Museum

The Department for Culture, Media and Sport: The Re-negotiation of the PFI-type Deal for the Royal Armouries Museum in Leeds

Sir John Bourn, head of the National Audit Office, reported to Parliament today that the Royal Armouries* in July 1999 successfully negotiated a revised deal with Royal Armouries (International) plc** (“RAI”) which ensured that the Royal Armouries Museum in Leeds remained open. The revised deal has also made it possible for the future redevelopment of … Read more

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Published:
18 Jan 2001
Report cover showing flood

The Department for International Development: Responding to Humanitarian Emergencies

“Disasters, both natural and man-made, are occurring much more frequently around the world. The Department for International Development is a leading player in the response to such emergencies and its provision of help in the aftermath of suddenly occurring disasters is widely recognised by other donors and organisations. The Department should, however, take steps to improve the targeting, monitoring and evaluation of the assistance it provides.”

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Published:
5 Nov 2003
Report cover of map of England

The Department for Trade and Industry: Regional Grants in England

“The regional grants from the DTI to industry in areas of significant unemployment in England have resulted in a number of additional jobs but, according to the Department’s evaluations, there is a substantial difference between the number of jobs initially supported and the number which are truly extra. It is important that the DTI takes steps to ensure the grant assistance is effectively meeting its objectives and to reduce further the administrative burdens involved.”

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Published:
17 Jun 2003
Report cover showing a modern train crossing Brunel's 1859 bridge

The Department for Transport – Letting Rail Franchises 2005-2007

“Taxpayers and passengers should benefit from changes made to the franchising process for passenger rail services. The Department for Transport has contracted to save the taxpayer money while improving service quality, but it will need to see that capacity increases are well-managed and timely if passengers are to expect less crowded and more reliable journeys.”

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Published:
15 Oct 2008
Cover of failure of Metronet report showing tube train

The Department for Transport: The failure of Metronet

“The Metronet PPP contracts to upgrade the Tube left the DfT without effective means of protecting the taxpayer. Metronet’s failure led to a direct loss to the taxpayer of between £170 million and £410 million. The DfT’s work with the Mayor of London, TfL and London Underground on a long term solution will need to improve governance and risk management in the new arrangements they are intending to put in place to protect the taxpayer.”

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Published:
5 Jun 2009
Cover of Drug Treatment and Testing order

The Drug Treatment and Testing Order: early lessons

“Probation areas made rapid progress in establishing the Drug Treatment and Testing Order, meeting the target for commencements by April 2003. The Order can help some offenders turn their lives around and reduce their use of drugs. However, the high drop out rate and evidence from pilots of the Order of a high rate of reconviction need to be addressed.

“The Home Office should now shift its emphasis from achieving commencements towards improving the effectiveness of the Order in delivering positive outcomes. More needs to be done to build and sustain the motivation of those on the Order to address their problems and to recognise that the chaotic lives of many such users mean support and treatment may be needed beyond the period of the sentence.”

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Published:
26 Mar 2004