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Compensating Victims of Violent Crime

“The Government’s compensation scheme is a practical way for society to express its regret and provide victims with some material recompense for their injuries. The staff at the Criminal Injuries Compensation Authority are helpful and considerate. Their challenge for the future is to exploit new technology to speed up applications, improve communications and provide a more timely and personal service for victims.”

14 Apr 2000

Compensating victims of violent crime

“The Criminal Injuries Compensation Authority’s performance has got worse since I last reported on it in 2000. It is taking longer to deal with cases, it has not reduced the number of ineligible applications and has frequently missed its targets over the years.

“Delays in resolving these issues can make it more difficult for victims to move on from a traumatic experience. CICA has started a major overhaul of how it operates. We look to CICA to make swift improvements in the service it provides to victims.”

14 Dec 2007
Scales of Justice

Confirmed impacts: Improving Confiscation Orders

This impacts case study shows how our review led to an overhaul of the whole approach to confiscating criminals’ assets, including better coordination across regional offices and with the police and organised crime units.

It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

15 Oct 2015

HM Customs and Excise: The Misuse and Smuggling of Hydrocarbon Oils

“The estimated revenue losses from the misuse and smuggling of hydrocarbon oils duty reveal that growing sums of revenue are being lost through smuggling and the illegal use of rebated fuel. Customs have recognised this problem by producing a strategy to deal with the frauds and are developing that strategy further.

“Every effort must be made to combat this criminal activity which not only results in large amounts of lost duty but also poses threats to health and safety.”

15 Feb 2002

Mobile technology in policing

A programme to equip frontline police officers with mobile devices, such as BlackBerrys and personal data assistants, has achieved a basic level of benefits. However, as the benefits for most forces do not extend beyond this basic level, then value for money has not yet been achieved from the £80 million of expenditure.

27 Jan 2012

National Offender Management Service: Maintenance of the prison estate in England and Wales

“NOMS is maintaining the prison estate well and is obtaining value for money in how it does so. But there are areas to improve: the Agency needs a better understanding of the costs of planned works; it should standardise more spare parts and materials; and understand better the right time to switch from maintaining an old asset to buying new. Once these measures are in place it will help the Agency plan maintenance work, and control finances, more effectively.”

21 May 2009