“The Criminal Injuries Compensation Authority’s performance has got worse since I last reported on it in 2000. It is taking longer to deal with cases, it has not reduced the number of ineligible applications and has frequently missed its targets over the years.
“Delays in resolving these issues can make it more difficult for victims to move on from a traumatic experience. CICA has started a major overhaul of how it operates. We look to CICA to make swift improvements in the service it provides to victims.”
14 Dec 2007