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Report cover showing policeman at desk

The National Offender Management Information System

“The initiative to introduce a single offender management database has been expensive and ultimately unsuccessful. These problems could have been avoided if the National Offender Management Service had established realistic budget, timescales and governance for the project at the start and followed basic project management principles in its implementation. In delivering the new reduced programme, NOMS need to focus on better financial controls and more effective management oversight.”

Published:
12 Mar 2009
Cover of NESTA REPORT

The National Endowment for Science, Technology and the Arts

“In two out of three programmes NESTA has done well to generate applications and it deserves credit for setting up sound systems for selecting and managing its projects. However, NESTA does need to achieve a more equitable regional distribution of funds, to broaden the reach of the Fellowship Programme, and to improve measurement of its own operational efficiency.

“There are also important lessons to be learned about funding public bodies through an endowment, particularly the management of risks associated with interest rate changes and the endowment declining in real terms.”

Published:
25 Feb 2004
Two students talking

The Customer First Programme: Delivery of student finance

“The Department for Business, Innovation and Skills and the Student Loans Company underestimated, and therefore did not do enough to mitigate, the significant risks in integrating the student finance service previously carried out by 130 separate local authorities. Both bodies failed to grasp the magnitude of problems that were developing in 2009 as applications for loans, grants and allowances piled up and applicants struggled to contact the Company by telephone. In particular, students with disabilities were supported badly.

 

“The question must be asked how the Company, given its failure in 2009, will deal with twice as many applications in 2010, when it becomes responsible for applications from both first and second year students. The Department and the Company must give the highest priority to achieving a radical improvement in the service and, in so doing, to restoring the confidence of applicants and stakeholders. They will have to manage substantial risks.”

Published:
19 Mar 2010
Pen and Calculator

The Comptroller and Auditor General’s Report on the Department for Education’s financial statements 2015-16

The Comptroller and Auditor General has provided an adverse opinion on the truth and fairness of the Department for Education’s group financial statements 2015-16. He has also qualified his regularity opinion because the Department has exceeded two of its expenditure limits authorised by Parliament. The Department has many challenges to overcome if it is to implement successfully its plans to provide Parliament with a better picture of academy trusts’ spending next year.

Published:
20 Dec 2016
Report cover, showing modern school interior

The Building Schools for the Future Programme: Renewing the secondary school estate

“Building Schools for the Future is a highly ambitious £55 billion programme. Converting that ambition to reality requires robust planning, close cost control and making a success of complex long-term partnerships. Partnerships for Schools and the Department were too optimistic in their early plans though programme management has since improved. But it remains a real challenge, in difficult market conditions, to deliver the 250 schools a year that will be needed, to include all schools by 2020 as currently planned.”

Published:
12 Feb 2009
Report cover showing children using audio-visual equipment

The British Council: Achieving Impact

“The British Council’s work is valued by its customers and stakeholders. It faces a difficult challenge in delivering a wide range of products and services in 110 countries worldwide. High performance in some areas such as performance measurement and customer satisfaction needs to expand across every strand of activity. Project and programme management need to be strengthened and customer relationship systems and service standards enhanced.”

Published:
11 Jun 2008
Report cover image of pupils at work in a modern building.

The Academies Programme

“Our report today shows that the Academies programme is improving the standards of education and raising the achievements of pupils from deprived backgrounds. These are early days and more remains to be done, especially in improving English and maths results. The challenge for academies is to sustain the improvements while also spreading their benefits more widely in their communities.

“For the programme, the challenge is to manage capital costs better for the hundreds of new academies still planned to be built and to use the lessons from the programme, for example on good quality school buildings, to get good value for money for the large capital investment currently being made in academies and other secondary schools.”

Published:
23 Feb 2007