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Report cover showing tablets

Safety, Quality, Efficacy: Regulating Medicines in the UK

“The Medicines Control Agency has a good record and its work is highly respected around the world and forms a model in many countries. But it needs to do more to communicate directly with health professionals and the public and improve the effectiveness of its safety messages. The Agency, and its successor after merger with the Medical Devices Agency, must build on its strong position to maintain an influential position in the European regulatory environment.”

Published:
16 Jan 2003
Report cover showing a rail accident

Facing the Challenge: NHS Emergency Planning in England

“Since the events of September 11, the NHS has made a concerted effort to improve its planning and preparedness for dealing with major incidents and in many respects has succeeded. But there is still room for improvement in the systems in place to ensure that the NHS response is as good as possible.

“I recognise that there are limits to what can be done in improving readiness. Some incidents are of a scale for which no organisation could expect to be fully prepared. And it does not necessarily make sense for everyone in the NHS to be prepared for every eventuality.

“However, the nature of the threats now potentially facing us means that the Department of Health and the Chief Executives of hospital, ambulance and primary care trusts need to continue to act with determination to improve their planning and readiness.”

Published:
15 Nov 2002
Report cover

NHS (England) Summarised Accounts 2000-2001

“The NHS is continuing to improve financial control over its budget. I welcome this and the initiatives to measure and take action against fraud.

“The way forward is to continue with improvements to corporate and clinical governance and to ensure that accounting for these large sums presents fully and clearly the financial position of NHS organisations.”

Published:
24 Apr 2002
Report cover showing Old Lambeth Hospital's former nurses' home

The Management of Surplus Property by Trusts in the NHS in England

“We have found good practice and good value being obtained in many sales of surplus NHS trust property and this needs to be built on. There needs to be better management of NHS surplus estate, better working with planning authorities, and better handling of some sales to speed things up to release resources for NHS developments to benefit patients. My recommendations and examples of good practice show how improvements can be achieved.”

Published:
21 Mar 2002
Report cover showing mother and child with NHS Direct worker

NHS Direct in England

“It was a significant achievement getting NHS Direct up and running in less than three years. The service is valued by those who use it and, according to the evidence available, is starting to meet its aim of directing people to more appropriate forms of healthcare.

“The challenge now for NHS Direct is to meet the expected rapid increase in callers and to set a clear future direction for the service. NHS Direct should also address the fact that some social groups are tending not to use the service, and increase the proportion of callers who are promptly connected to a nurse.”

Published:
25 Jan 2002
Report cover showing a waiting room with patients

Inappropriate adjustments to NHS waiting Lists

The National Audit Office has published the results of its examination into the inappropriate adjustment of waiting lists at a number of NHS trusts. In July of this year the NAO published its report Inpatient and outpatient waiting in the NHS looking at the accuracy and management of NHS waiting lists. In that report it … Read more

Published:
19 Dec 2001
Report cover showing patients and doctor in waiting room

Inpatient and Outpatient Waiting in the NHS

The need for wider implementation of good practice to manage and reduce waiting lists and times in the NHS in England is highlighted today in a National Audit Office report. In March 2001 some 42,000 patients had been waiting more than 12 months for admission to hospital, and there are large inequalities across the country … Read more

Published:
26 Jul 2001
Report cover

NHS (England) Summarised Accounts 1999-2000

In a report to Parliament today, head of the National Audit Office Sir John Bourn gave the results of his annual examination of the 19 summarised accounts which cover the financial activities of the NHS in England. Sir John’s opinion on each of the 19 summarised accounts was unqualified. The report drew attention, however, to … Read more

Published:
12 Jul 2001
Report cover showing surgeons operating on a patient

Handling Clinical Negligence Claims in England

“The human and financial costs of clinical negligence are enormous. At the end of March 2000, some 23,000 claims for clinical negligence were outstanding. The net present value of known and anticipated claims at that date was £3.9 billion. Many claims have been outstanding for a long time, and the present system is a slow and inefficient way of resolving small and many medium size claims.

“The Litigation Authority and the Legal Services Commission are making improvements to the way they handle claims. Implementation of our recommendations should provide patients with improved access to remedies, speed up settlements and cut legal costs.”

Published:
3 May 2001