Challenging objectives for improving access to general practice have been set by the Department and NHS England, but a more coordinated approach and stronger incentives are needed.
“The Department of Health has made important progress in raising the profile in NHS trusts of the control of hospital-acquired infection, culminating in its key publication Winning Ways. However, I am concerned that, four years on from my original report, the NHS still does not have a proper grasp of the extent and cost of hospital-acquired infection in trusts.
“The war against hospital-acquired infection must be pursued on many different fronts: ranging from tackling the factors which inhibit good practice, including a more robust approach to antibiotic prescribing and hospital hygiene, though instituting a system of mandatory surveillance, to persuading all NHS staff to take responsibility for, and contribute towards, effective infection control.”
“Good clinical governance is essential if patients and the public are to have greater confidence in the NHS. Whilst Primary Care Trusts have made good progress in getting structures and processes in place, there has been less progress in actually implementing the fundamental components of clinical governance, particularly patient and public involvement.
“Our recommendations provide a clear steer to enable the new Primary Care Trusts to create a professional culture within their organisations that accepts and promotes as the norm accountability, the learning of lessons and the pursuit of high quality, safe care for patients.”
“These reports get to the heart of one of the Government’s key objectives: improving the delivery of public services. We have found many examples of good practice in the organisations we have examined in detail. We have brought these together into one report so that agencies can learn from the success of others.”
“For too long dementia has not been treated as a high priority. Today’s report shines a light on how significant an issue dementia is and how much scope there is to improve the way in which people who suffer from dementia are treated.
“Our rapidly ageing population means that costs for addressing dementia will continue to increase and, without redesign, services for people with dementia are likely to become increasingly inconsistent and unsustainable. Dementia can no longer be set aside. The issues raised in this report need to be addressed as a matter of urgency.”
“Trusts have been successful at reducing expenditure on agency nursing staff but there is scope to obtain greater value for money by improving the procurement and management of all temporary nursing staff. It is very important that trusts further develop their understanding of their demand for all nursing staff as the ability to be able to manage the workforce effectively will play a major part in determining whether trusts remain in financial balance under Payment by Results.”
The National Audit Office has published the results of its examination into the inappropriate adjustment of waiting lists at a number of NHS trusts. In July of this year the NAO published its report Inpatient and outpatient waiting in the NHS looking at the accuracy and management of NHS waiting lists. In that report it … Read more
“This is a good example of a public sector body acting quickly and taking risks that were well thought through and which paid off in providing real patient benefits. This report contains important recommendations for the Department of Health which will help it replicate this success and encourage innovation more widely.”
“This winter has reminded us again of how crucial it is that hospitals manage their bed stock effectively. We have found significant variations in performance between hospitals in admitting and discharging patients, and managing beds. Failing to place patients promptly in the most appropriate facilities, cancelling their admission, or delaying their discharge from hospital can cause enormous frustration and distress. More hospitals should follow the good practices we have highlighted to help improve the overall quality of service to patients.”
The need for wider implementation of good practice to manage and reduce waiting lists and times in the NHS in England is highlighted today in a National Audit Office report. In March 2001 some 42,000 patients had been waiting more than 12 months for admission to hospital, and there are large inequalities across the country … Read more
