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Report cover showing military using computers

Ministry of Defence: The Defence Information Infrastructure

“It was always going to be a demanding task for the Ministry of Defence to replace its diverse information technology with a single, high quality system. The MoD started with a clear vision of what it wanted to achieve and acted to address known risks. But the Programme has run into difficulties and further concerted action will be needed to increase the rate of roll out of terminals and to deliver the remaining software.”

Published:
4 Jul 2008
Report cover showing a doctor with a patient

The National Programme for IT in the NHS: Progress since 2006

“The scale of the challenge involved in delivering the National Programme for IT has proved to be far greater than envisaged at the start, with serious delays in delivering the new care records systems. Progress is being made, however, and financial savings and other benefits are beginning to emerge. The priority now is to finish developing and deploying care records systems that will help NHS Trusts to achieve the Programme’s intended benefits of improved services and better patient care.”

Published:
16 May 2008
Report cover showing a motorway

The Procurement of the National Roads Telecommunications Services

“The Highways Agency’s procurement identified the risks to the National Roads Telecommunications Services project and successfully transferred them to the private sector, conducting negotiations with the preferred bidder well. It did however take a lot longer than planned and only two bidders remained through to the end of the competition. There are good practice lessons both for the Agency and for other major public procurements”

Published:
4 Apr 2008
Report cover showing the Diamond Synchrotron

Big science: Public investment in large scientific facilities

“The introduction of a shared plan covering all the Research Councils is beginning to deliver new large facilities which will be available to scientists from across the research base. Improvements are needed however, if the benefit of the current planned £1.2 billion investment in scientific facilities is to be maximised. Before a project is approved, the range of scientific, industrial and economic benefits should be consistently specified.

“The full financial impact of a facility also needs to be better understood to make sure that only those projects which are sustainable in the long term are selected. More consistent application of Government-wide project review procedures and greater sharing of procurement practices would help teams to deliver timely and economical projects.”

Published:
24 Jan 2007
Report cover showing a hand extending out towards circular areas of text

Delivering successful IT-enabled business change

“IT projects in the public sector have too often been associated with failure – this report provides an opportunity to change that. Learning from experience is not just a case of appreciating what went wrong, but also encompasses understanding what went right. Success can never be guaranteed, but it should not be an unfathomable mystery. The common threads among these IT programmes and projects are evidence that a favourable outcome is not a matter of luck, but is the result of sound judgement.”

Published:
17 Nov 2006
Report cover image

Achieving Innovation in Central Government Organisations

“Much work has been done to drive forward operational innovations within the civil service. But harnessing a new culture isn’t easy. We have found many examples of new and worthwhile changes but strong barriers to innovation remain.

Senior managers are providing leadership to change, but implementing structural changes will not be achieved by dropping initiatives from on high, but rather by creating a supportive environment where all staff are encouraged to make suggestions for change.”

Published:
25 Jul 2006