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Public Service Pensions

This report outlines how the public service pensions landscape has changed since the Hutton Review and highlights future challenges.

Sector(s): Central Finance and Treasury, Welfare, Pensions and Employment

Performance Improvement area(s): Cost reduction and affordability, Financial and service sustainability

Department(s): Department for Education, Department of Health and Social Care, HM treasury, Ministry of Defence

Published:
19 Mar 2021

Improving operational delivery in government

This guide will help senior leaders in government departments to manage and improve the way public services are delivered.

Sector(s): Borders and immigration, Government, efficiency and transparency, Local services, Welfare, Pensions and Employment

Performance Improvement area(s): Cost reduction and affordability, Customer management, Financial and service sustainability, Operations and process management, People and Operational Management, Performance measurement, Strategic centre of government, Transforming public services

Department(s): Cabinet Office, HM treasury

Published:
30 Mar 2021

Investigation into the Windrush Compensation Scheme

This investigation covers the Home Office’s establishment and administration of the Windrush Compensation Scheme.

Sector(s): Borders and immigration, Children and families, Welfare, Pensions and Employment

Performance Improvement area(s): Customer management, Operations and process management, Oversight of service delivery, People and Operational Management, Performance measurement

Department(s): Home Office

Published:
21 May 2021

Employment support

This briefing presents information on how DWP supports people into work, and the challenges it may face in delivering support.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): COVID-19, Customer management

Department(s): Department for Work and Pensions

Published:
9 Jun 2021

Department for Work and Pensions Accounts 2020-21

The C&AG of the NAO, Gareth Davies, has qualified his opinion on the regularity of DWP’s 2020-21 financial statements.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Fraud, error and debt management

Department(s): Department for Work and Pensions

Published:
15 Jul 2021

Investigation into underpayment of State Pension

Report examining the underpayment of state pension, setting out how this happened and what DWP is doing to rectify this.

Sector(s): Welfare, Pensions and Employment

Performance Improvement area(s): Fraud, error and debt management

Department(s): Department for Work and Pensions

Published:
22 Sep 2021

Departmental Overview 2020-21: Department for Work & Pensions

A summary of the Department for Work & Pensions’ spending in 2020-21, its major areas of activity and performance, and the challenges it is likely to face

Sector(s): Welfare, Pensions and Employment

Department(s): Department for Work and Pensions

Published:
23 Nov 2021

Investigation into the British Steel pension scheme

This investigation examines the British Steel Pension Scheme.

Sector(s): Business and enterprise, Regulation, consumers and competition, Welfare, Pensions and Employment

Performance Improvement area(s): Oversight of service delivery, Regulation

Department(s): Cabinet Office

Published:
18 Mar 2022

Autumn 2022

DWP employment support: The Restart Scheme

This report will consider the performance of DWP’s Restart Scheme so far.

Posted 12 May 2022 in: Welfare, Pensions and Employment

Contact:

NAO Press Office
+44 (0)20 7798 7400 or email pressoffice@nao.org.uk

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Welfare, Pensions and Employment