The Building Public Trust Awards recognise outstanding corporate reporting that builds trust and transparency. This interactive document illustrates a range of good practice examples across annual reports in both the public and private sector.
The Building Public Trust Awards recognise outstanding corporate reporting that builds trust and transparency. This interactive PDF illustrates a range of good practice examples across annual reports in both the public and private sector.
Setting out questions we ask when reviewing programmes, this updated framework gives new examples of good practice and lessons learnt.
“Crisis Resolution Home Treatment teams are really beginning to prove their worth in the NHS. They are providing significant benefits and increased satisfaction for service users and reducing pressure on hospital beds.
“However, a lack of resources and a lack of multi-disciplinary support are limiting what these teams can do. And not all of those who would benefit from this service are being considered for it. These issues need to be addressed if the service is to improve.”
“Since my last report on hip replacements three years ago, the NHS has improved its procedures thereby providing better quality of care for patients. There is still further progress to be made, however, including the spreading of good practice, to ensure that the service provided by the NHS is as good as possible.
“Hip replacement is one of the most common and effective major surgical procedures. But there are some question marks over how hospitals are managing the process, not least to ensure that the replacement hip used has a satisfactory track record. Strong leadership within hospitals is the key to ensuring that these risks are managed effectively for the benefit of patients.”
“Although much work has already been done to reduce costs, there is much still to do if public bodies are to be smarter customers, both of Royal Mail and of the new entrants in the liberalised market. There is scope for significant savings by taking some relatively straight-forward measures, and there is no reason why the public sector cannot achieve the £31 million annual savings identified in the report, representing five per cent of their total mail costs, and aspire to cost levels closer to those enjoyed by the best of the private sector.”
“The Ministry of Defence made a major contribution to NATO operations in Kosovo and the professionalism and commitment of our Armed Forces has contributed, and continues to contribute, to the military success and the wider rebuilding of infrastructure and relationships. The Department’s financial management of the operations represents a clear improvement over that demonstrated for Bosnia, and the report details some further important lessons for the Department when undertaking future deployments.”
“Battlefield helicopters play a vital role in today’s military. We saw this in Iraq where they demonstrated their importance, for example, in supporting the assault to secure the Al Faw peninsula. The MOD is to be congratulated on the improvements made through the Joint Helicopter Command. However, more is to be done if the significant shortfall in helicopter capability is not to limit operations in the future.”
This report examines the value for money of Network Rail’s sale of a major part of its commercial real estate portfolio.
The National Audit Office and Her Majesty’s Inspectorate of Constabulary have jointly produced a practical guide on procuring and managing partnerships with the private sector.
