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Mental Health workers

Helping people through mental health crisis: The role of Crisis Resolution and Home Treatment services

“Crisis Resolution Home Treatment teams are really beginning to prove their worth in the NHS. They are providing significant benefits and increased satisfaction for service users and reducing pressure on hospital beds.

“However, a lack of resources and a lack of multi-disciplinary support are limiting what these teams can do. And not all of those who would benefit from this service are being considered for it. These issues need to be addressed if the service is to improve.”

Published:
7 Dec 2007
Report cover showing soldiers scambling into a helicopter

Recruitment and retention in the Armed Forces

“The Ministry of Defence is working hard to tackle the issues in recruitment and retention to ensure there are sufficient levels of personnel in the Armed Forces. But, given current levels of operational deployment, workloads on Service men and women in some areas are heavy.”

“Armed Forces personnel told us that the key reasons they were leaving early included the pressures on their family life. It is therefore vital that, in addition to the financial incentives offered, the Ministry of Defence maintains its focus on longer term measures.”

Published:
3 Nov 2006
Report cover showing some fresh vegetables

Smarter food procurement in the public sector

“While many public bodies have made progress in achieving better value for money from their catering services, there is still much to do to improve performance. The principal lesson is that gains in efficiency need not be at the expense of, indeed can go along with, improvements to the quality of food and sustainability.”

Published:
30 Mar 2006
Report cover showing stack of mailed envelopes

Improving the efficiency of postal services procurement in the public sector

“Although much work has already been done to reduce costs, there is much still to do if public bodies are to be smarter customers, both of Royal Mail and of the new entrants in the liberalised market. There is scope for significant savings by taking some relatively straight-forward measures, and there is no reason why the public sector cannot achieve the £31 million annual savings identified in the report, representing five per cent of their total mail costs, and aspire to cost levels closer to those enjoyed by the best of the private sector.”

Published:
24 Mar 2006
Cover of Battlefield Helicopters report

Ministry of Defence – Battlefield Helicopters

“Battlefield helicopters play a vital role in today’s military. We saw this in Iraq where they demonstrated their importance, for example, in supporting the assault to secure the Al Faw peninsula. The MOD is to be congratulated on the improvements made through the Joint Helicopter Command. However, more is to be done if the significant shortfall in helicopter capability is not to limit operations in the future.”

Published:
7 Apr 2004
Report cover showing patient care

Achieving Improvements through Clinical Governance: A Progress Report on Implementation by NHS Trusts

“Trusts have made good progress in the early stages of implementing the clinical governance programme. It is important, however, that they maintain the momentum that has been built up and overcome barriers in order to ensure that the National Health Service derives the intended benefits and, crucially, that patients see a clear improvement in their treatment and the quality of their healthcare.”

Published:
17 Sep 2003