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Shipping containers stacked up at a port

UK Trade & Investment: Trade Support

“UKTI has made good headway in improving its support to UK exporters and is currently meeting, or close to reaching, all of its performance targets. However, to take informed decisions on the best use of taxpayers’ money, it needs to develop an improved cost model to determine accurately the costs of delivering its individual services.”

Published:
3 Apr 2009
Report cover showing athlete with Union Jack flag

UK Sport: Supporting elite athletes

“Supported by lottery money, British athletes delivered some outstanding performances at the Olympics and Paralympics in Athens last summer. Looking ahead to Beijing in 2008, UK Sport needs to take action now to strengthen its management of its World Class Performance Programme so that it gets the most from its money in what are expected to the most competitive Games ever.

“In particular, UK Sport should identify the factors that helped certain sports perform well in Athens and the barriers to success in others that did less well, so that the lessons can be acted upon promptly. After the Athens Games, it is in a position to review which of its funded sports have delivered, and remain capable of delivering, world class performance.”

Published:
27 Jan 2005
HM Treasury building

UK Guarantees scheme for infrastructure

Under the Scheme, the Treasury guarantees that lenders to infrastructure projects will be repaid in full and on time, irrespective of project performance. The NAO is calling for the Treasury to be rigorous and objective in assessing whether the guarantees, which transfer risk to the public sector, are genuinely needed.

Published:
28 Jan 2015
Report cover showing various electronic services

Transforming performance of HM Customs and Excise through electronic service delivery

“Customs and Excise have made good progress in getting their electronic service delivery programme underway. The programme is, however, at the early stage of its development and there is a long way to go to translate the strategy and plans into performance improvements on the ground. An IT programme of this magnitude inevitably presents some large risks and our report recommends to Customs how to address these risks.”

Published:
20 Nov 2003
Picture of ambulance from National Audit Office report on Transforming NHS ambulance services

Transforming NHS ambulance services

The Department of Health has until recently been focusing on speed of response as a measure of performance of the ambulance service, rather than on clinical outcomes. The service achieves high levels of public satisfaction but there are wide variations in ambulance trusts’ efficiency. The system has not delivered the best value for money to date.

Published:
10 Jun 2011
Report cover showing jet engine maintenance

Transforming logistics support for fast jets

“The Ministry of Defence has made significant reductions in the cost of repairing and maintaining its jets, whilst broadly maintaining aircraft availability. On this basis, the changes represent value for money and underline the benefit of the MoD’s approach to partnering with industry and rationalising repair activity.

“However, risks remain and it is important for the MOD to continue to manage these so as not to compromise the good work it has done in this area.”

Published:
17 Jul 2007