Adult social care workforce

The adult social care workforce is made up of over 1.4 million people, with more than 19,000 organisations providing care. This study will look at how central government and other national bodies work with local authorities and providers to ensure there are enough paid care workers, with the right skills and qualities, to meet adults’ statutory entitlements to publicly funded care.

The care market is operating in challenging circumstances. Local authorities overall reduced their spending on adult social care by 7% between 2010-11 and 2014-15, and the population is ageing. Some providers have reported difficulties recruiting and retaining care workers. The National Living Wage was introduced in April 2015 and presents an affordability challenge for many care providers. Meanwhile, ongoing initiatives such as the integration of health and social care and personalisation of care require frontline workers to adapt their approach.

If you would like to provide evidence for our study please email the study team on enquiries@nao.gsi.gov.uk, putting the study title in the subject line. The team will consider the evidence you provide; however, please note that due to the volume of information we receive we may not respond to you directly. If you need to raise a concern please use our contact form.