Department for Work and Pensions Estates Management

The Department for Work and Pensions (DWP) employs nearly 80,000 people in around 900 buildings. DWP’s 20-year PFI contract with Telereal Trillium covers 96% of its estate and expires on 31 March 2018. The end of the contract offers the Department the opportunity to revise its current estate needs and to create a new estate ‘blueprint’ through its People and Location Programme.

DWP plans to reduce the size and cost of its estate. The estates programme is critical to DWP’s business transformation and welfare reforms and to meet its commitments set out in the 2015 Spending Review to reduce the size of the estate by 20%. Our study will examine:

  • DWP’s progress in implementing its estate plans;
  • its management of the contract with Telereal Trillium, in leading up to the end of the contract; and
  • its future estate strategy.

This study will complement other NAO audit work on estates, including the Ministry of Defence, HM Revenue & Customs and central government plans for the future government estate.

If you would like to provide evidence for our study please email the study team on, putting the study title in the subject line. The team will consider the evidence you provide. However, please note that due to the volume of information we receive we may not respond to you directly. If you need to raise a concern please use our contact form.