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DWP employment support: overview

The COVID-19 pandemic has had a major impact on the labour market, and unemployment in the UK is expected to increase significantly. The Department for Work & Pensions (DWP) provides a range of support for unemployed people through Jobcentres and through more intensive programmes, such as the Work and Health Programme.

In response to the pandemic, DWP has announced a range of measures to support people to get and keep a job, including major new programmes, such as Restart and Kickstart, and it is significantly increasing the number of front-line work coaches in its Jobcentres to support increased demand for Universal Credit.

This overview report will set out key information to help Parliament understand:  

  • DWP’s objectives in providing employment support and how it works with other parts of government to meet these objectives;   
  • how DWP delivers its support, including through its network of jobcentres, and the support people can expect from schemes; and 
  • the challenges and risks DWP may face in delivering value for money in this area in the coming years.