On 23 September 2019, Thomas Cook went into liquidation. All Thomas Cook flights and holiday bookings were cancelled, with an estimated 150,000 Thomas Cook customers overseas at the time of the collapse. In addition, around 9,000 UK employees of Thomas Cook were made redundant. In response to the collapse, the Secretary of State for Transport instructed the Civil Aviation Authority to repatriate all Thomas Cook passengers abroad on 23 September to the UK. As well as the Department for Transport, a number of other government departments were involved in responding to the travel company’s collapse by, for example, providing support to Thomas Cook employees made redundant.
This investigation will examine how the government, led by the Department for Transport, responded to the collapse of Thomas Cook and how much the collapse of Thomas Cook is estimated to have cost the taxpayer.