To meet its defence objectives, the British Army requires a constant flow of new soldiers and officers to replace those who leave or retire from service. The Comptroller and Auditor General is undertaking a review of the Army’s Recruitment Partnering Project, including its contract with Capita. We will provide a factual account of:
- the Army’s recruitment aims and an overview of Capita’s performance in recruiting regulars and reserves since 2013;
- the problems encountered in implementing the Project, and how the Army and Capita responded; and
- the Army’s management of the Project.