Housing, property and construction

Adapting the Foreign and Commonwealth Office’s global estate to the modern world

“The FCO can do more to get value for money from its overseas estate.  Although the Department has begun to remedy some of the shortcomings we identified and has started work on its strategy for managing the estate, it still needs to get the basics right.  It needs to lay out the priorities for its overseas estate and work out how to get more robust information.  Whilst there are examples of good practice at individual posts, the Department needs to spread this across the whole estate if it is to make real efficiencies.”  

FCO buiilding

"The FCO can do more to get value for money from its overseas estate.  Although the Department has begun to remedy some of the shortcomings we identified and has started work on its strategy for managing the estate, it still needs to get the basics right.  It needs to lay out the priorities for its overseas estate and work out how to get more robust information.  Whilst there are examples of good practice at individual posts, the Department needs to spread this across the whole estate if it is to make real efficiencies."  

Amyas Morse, head of the National Audit Office, 11 February 2010


The Foreign and Commonwealth Office lacks a clear strategy and comprehensive data to manage its overseas estate effectively, according to a report published today by the National Audit Office.  The FCO is taking positive steps to adapt its properties to new global challenges but has not achieved value for money in the management of its estate as a whole. 

The FCO’s strategy for managing its estate is high-level and the underpinning detail is scant. It does not lay out the requirements for the estate, whether the estate meets the requirements and how it will address the gaps.  Without a clear framework to assess the estate’s performance, it is difficult to evaluate the Department’s progress.  The Department has recognised this and has recently appointed an estates specialist as Director of Estates and Security who is developing a new strategy.  These steps have the potential to help secure improved value for money in the future. 

The FCO does not have adequate financial and management information about the estate.  The lack of robust information on the cost and use of the estate hampers good decision making on efficient use of space and the identification of surplus assets for potential sale.  The management of projects to improve the estate could be better: a third of the projects that the NAO analysed exceeded their initial approved budget by over 10 per cent and two-thirds were delivered late.  The total cost overrun since 2002 is approximately £57 million, against a total spent on capital projects of £250 million. 

There are several factors, such as changing political issues, security restrictions and exchange rate pressures, which add to the complexity of managing the global estate.  The NAO found examples of good practice and innovation across the estate, and noted that the FCO had done well to respond to changing security threats, including a three-fold increase in the number of countries operating with a critical or severe terrorist threat rating. 

The FCO does not always use space in its posts efficiently.  Over half of the posts that responded to the NAO’s survey have unused office space or staff accommodation.  Posts could make better use of accommodation by sharing with other UK government organisations, but there are several barriers to this including the FCO’s lack of authority to drive co-ordinated cross-government action and a mismatch of estate needs.  However, the FCO could do more to promote actively the use of its overseas estate by others where feasible.


Publication details:

ISBN: 9780102963496 [Buy from TSO]

HC: 295, 2009-10

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